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Hi Magnus,<br>
<br>
We had this issue too and the way to solve it is that your
customer's server must "announced" that your Koha server can send
email it their behalf.<br>
<br>
There is usually 2 ways to do so (you must do both)<br>
<br>
<b>SPF - Sender Policy Framework</b><br>
<br>
<b>DKIM - DomainKeys Identified Mail</b><br>
<br>
Digital Ocean has a good guide on how to do this :
<a class="moz-txt-link-freetext" href="https://www.digitalocean.com/community/tutorials/how-to-install-and-configure-dkim-with-postfix-on-debian-wheezy">https://www.digitalocean.com/community/tutorials/how-to-install-and-configure-dkim-with-postfix-on-debian-wheezy</a><br>
<br>
If you need additional help, Charles, on our team, is the one to
contact ;-)<br>
<br>
Eric<br>
<br>
<div class="moz-cite-prefix">On 2017-02-13 07:23, Magnus Enger
wrote:<br>
</div>
<blockquote
cite="mid:CABg6UYHvGFosiLA=WuYUgAJa0=05pp0m=JpZ7Q0CLPZ4EwByKw@mail.gmail.com"
type="cite">
<pre wrap="">Thanks Marcel!
I'll definitely give this a try!
On 13 February 2017 at 11:44, Marcel de Rooy <a class="moz-txt-link-rfc2396E" href="mailto:M.de.Rooy@rijksmuseum.nl"><M.de.Rooy@rijksmuseum.nl></a> wrote:
</pre>
<blockquote type="cite">
<pre wrap="">As a workaround: Use real library email address in ReplyToDefault and ReturnpathDefault.
Use the real server domain in the From address like library@[yourserver]
</pre>
</blockquote>
<pre wrap="">
My server is available at something like myserver.libriotech.no.
Should KohaAdminEmailAddress (which is used for From by default) be
<a class="moz-txt-link-abbreviated" href="mailto:library@myserver.libriotech.no">library@myserver.libriotech.no</a> or just <a class="moz-txt-link-abbreviated" href="mailto:library@libriotech.no">library@libriotech.no</a>?
Best regards,
Magnus
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</pre>
</blockquote>
<br>
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