http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=3595 Summary: Items seen at checkin should always go to 1st priority hold Product: Koha Version: HEAD Platform: All OS/Version: All Status: NEW Severity: normal Priority: P5 Component: Hold requests AssignedTo: gmcharlt@gmail.com ReportedBy: wizzyrea@gmail.com Estimated Hours: 0.0 Change sponsored?: --- For full discussion, see: http://stats.workbuffer.org/irclog/koha/2009-09-09#i_299913 Item 1 has 3 items. Patron A has a hold on item 1, Next available. She is first on the list. Library A gets pick list, has item 1a on the list. They ignore it. Patron B places a hold on item 1, next available. Item 1b crosses a scanner gun at library B, item 1b goes to fill hold for Patron B (who is 2nd in line). So to summarize, if an item is on the holds queue report, it will be treated as already allocated for the top person on the holds list. Any other copies scanned will then go to the next person on the hold list. This is incorrect behavior. The pick list (hold queue) should only be a suggestion to the librarians to go grab the book, and should not affect behavior. Other things to watch for when fixing this: - items on the holds queue that are crossing the scanner gun may be going to fill holds that have already been filled (especially for popular items). Processing the item should initiate a transfer for the next first available patron in the queue for that bib (and that may not necessarily be the patron for whom the item was initially picked) - There needs to be some sort of message alerting librarians to the fact that "this hold has already been filled, put this item back on the shelf," should there be no other holds and the hold has been filled in the interim between generation and processing of the pick list. -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.