https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33814 Bug ID: 33814 Summary: HOLD notices for email and sms do not enqueue even if enabled Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: major Priority: P5 - low Component: Notices Assignee: koha-bugs@lists.koha-community.org Reporter: emily.lamancusa@montgomerycountymd.gov QA Contact: testopia@bugs.koha-community.org I'm marking this Major because of the impact on customer service, but if Normal would be more appropriate feel free to adjust. I'm seeing this bug in 22.11.04 and in master: when a hold is set to Waiting, only the print notice for "hold waiting" is enqueued on the patron's account, even if the patron has email and/or SMS notices for waiting holds enabled on their account. Unless this is a display error in the patron notices tab (not sure how likely that is or how to test for that in a test environment), this would mean that the patron has no way of being notified when their hold is ready for pickup. To reproduce: 1. Edit a patron's Messaging Preferences to enable email/SMS notices for "Hold Filled" 2. Place a hold for that patron 3. Check in an item to fill the hold 4. Go to the patron's account and click the Notices tab Note that an enqueued print notice appears in the patron's notices table for the available hold, but there is no email or SMS notice listed. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.