[Bug 17706] New: MARC staging fails with "Upload status: Denied" when memcached is enabled
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17706 Bug ID: 17706 Summary: MARC staging fails with "Upload status: Denied" when memcached is enabled Change sponsored?: --- Product: Koha Version: 16.11 Hardware: All OS: All Status: NEW Severity: major Priority: P5 - low Component: Tools Assignee: gmcharlt@gmail.com Reporter: mirko@abunchofthings.net QA Contact: testopia@bugs.koha-community.org In 16.11.00 with memcached enabled, staging MARC records fails with "Upload status: Denied". It works after disabling memcached. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17706 Marcel de Rooy <m.de.rooy@rijksmuseum.nl> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |m.de.rooy@rijksmuseum.nl --- Comment #1 from Marcel de Rooy <m.de.rooy@rijksmuseum.nl> --- I'm not seeing this. We need more details. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17706 --- Comment #2 from Mirko Tietgen <mirko@abunchofthings.net> --- I just had it again, on an instance where memcached was turned off. Will post more if I find a pattern. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17706 --- Comment #3 from Mirko Tietgen <mirko@abunchofthings.net> --- I think this time it was turning off memcached but not restarting apache. Which is not really a Koha bug but user error ;) I'll leave the bug open and see if I get it again. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17706 Jonathan Druart <jonathan.druart@bugs.koha-community.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|major |normal CC| |jonathan.druart@bugs.koha-c | |ommunity.org --- Comment #4 from Jonathan Druart <jonathan.druart@bugs.koha-community.org> --- Lowering the severity as it's not confirmed. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17706 --- Comment #5 from Marcel de Rooy <m.de.rooy@rijksmuseum.nl> --- Tested on master: With Plack and memcached, start an upload with tools/upload. Fine! Stop the memcache service. With Plack only, start a second upload. Also fine! The Denied status normally is triggered by a wrong authentification. A possible scenario could be using memcached for the session data. If you are logged in, so have a session, and after that you enable or disable memcache, the session cannot be found any longer. So should trigger an authentification error; this is more or less what we expect. Since the upload button starts an ajax call to upload-file and upload-file does only use check_cookie_auth and not get_template_and_user, you will just see a Failed status here. Clicking on another menu link should redirect you to the login page. Mirko: Can you check if you used memcache for session data? -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17706 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |INVALID --- Comment #6 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- No more reports of this since 16.11, looks like a user error. -- You are receiving this mail because: You are watching all bug changes.
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