[Bug 32415] New: Holds under transport from another libraries still appear on holds list on our library is if it is not sent.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32415 Bug ID: 32415 Summary: Holds under transport from another libraries still appear on holds list on our library is if it is not sent. Change sponsored?: --- Product: Koha Version: 20.11 Hardware: All OS: All Status: NEW Severity: normal Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: norrvinter@gmail.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com I noticed that when a reserved book is under transport from another libreries (those libraries working jointly with our library) to the library which is the home library of the patron, still the book appearse on our reservation list as if it is not managed or not sent to the respektive patron's library. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32415 Naib Bedho <norrvinter@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Holds under transport from |Holds under transport from |another libraries still |another libraries still |appear on holds list on our |appear on holds list on our |library is if it is not |library as if it is not |sent. |sent. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32415 Naib Bedho <norrvinter@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Holds under transport from |Holds on transport from |another libraries still |another libraries still |appear on holds list on our |appear on holds list on our |library as if it is not |library as if it is not |sent. |sent. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32415 Paul Derscheid <paul.derscheid@lmscloud.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |paul.derscheid@lmscloud.de --- Comment #1 from Paul Derscheid <paul.derscheid@lmscloud.de> --- Please provide some steps to reproduce the issue. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32415 --- Comment #2 from Naib Bedho <norrvinter@gmail.com> --- Because of GDPR I can only give the example. For example: ( within cooprating (working together)libraries) - Go to your librarie's (X) Holds queue - if you take one book from the hold's queue which is going to be sent to another library (y) - Go to katalogu and check the status of the same book within the other libraries - you may find that one of the cooprating libraries book is intransit to (y) So it was not necessary the reserved book to appear on Holds queue on (x) if other libraries book is on its way to that library (y). -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32415 --- Comment #3 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Naib, if you are not using RealTimeHoldsQueue the holds queue won't be updated immediately, but only after a cronjob is run. As you are using 20.11 which is very old, RealTimeHoldsQueue is not available to you yet. Please check how often the build_holdsqueue.pl cronjob is run and if the display problem persists after it was run. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32415 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |INVALID --- Comment #4 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- (In reply to Katrin Fischer from comment #3)
Naib, if you are not using RealTimeHoldsQueue the holds queue won't be updated immediately, but only after a cronjob is run. As you are using 20.11 which is very old, RealTimeHoldsQueue is not available to you yet. Please check how often the build_holdsqueue.pl cronjob is run and if the display problem persists after it was run.
Didn't get a reply here, closing INVALID. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
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