[Bug 30581] New: Items should show on the Holds Queue and Holds to Pull even if they have requested transfers
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 Bug ID: 30581 Summary: Items should show on the Holds Queue and Holds to Pull even if they have requested transfers Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: normal Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: andrew@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com Depends on: 23092 In bug 23092 Koha added the idea of a transfer that has been requested but not yet sent. The Holds Queue and and Holds to Pull will not show titles/items that have transfers that are not either complete or cancelled, so staff are not alerted to holds on Available items if those items have requested transfers on them. But if the item is checked in, it will trigger the hold. We should show items in the Holds Queue and Holds to Pull if they have transfers that are requested but not sent. Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23092 [Bug 23092] Add 'daterequested' to the transfers table -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 Lisette Scheer <lisetteslatah@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lisetteslatah@gmail.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 hebah@bywatersolutions.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |hebah@bywatersolutions.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 Rebecca Coert <rcoert@arlingtonva.us> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rcoert@arlingtonva.us --- Comment #1 from Rebecca Coert <rcoert@arlingtonva.us> --- Staff should be alerted to holds on these items, so I agree with Andrew that they should show items in the Holds Queue and Holds to Pull if they have transfers that are requested but not sent. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 Michael Adamyk <madamyk@ckls.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |madamyk@ckls.org --- Comment #2 from Michael Adamyk <madamyk@ckls.org> --- Agreed... this causes a lot of problems since the item in question is really in limbo, similar to an orphaned hold. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |martin.renvoize@ptfs-europe | |.com --- Comment #3 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- I 'think' this is a duplicate of bug 33761.. any chance someone could test with that and confirm my suspicions? -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 --- Comment #4 from Andrew Fuerste-Henry <andrewfh@dubcolib.org> --- (In reply to Martin Renvoize from comment #3)
I 'think' this is a duplicate of bug 33761.. any chance someone could test with that and confirm my suspicions?
I can confirm that this issue still exists in master after bug 33761. To recreate: 1 - have a bib with an available item 2 - place a hold on that bib 3 - confirm your item shows up on the holds queue 4 - use the Transfers interface to send the item to another branch (you'll be asked to confirm that you want to send it even though there's a hold) 5 - log into the SQL server and delete datesent from your transfer to kick it back to Pending (in the real world, an item would end up in this state due to stock rotation) 6 - confirm that the holdings table on your bib shows the item has a pending transfer 7 - confirm the title isn't on the holds queue anymore (run build_holds_queue if not using the realtime queue) 8 - check the item in and confirm that it does trigger the hold -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 Lisette Scheer <lisette.scheer@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lisette.scheer@bywatersolut | |ions.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 stacey kingsbury <staceyk@latahlibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |staceyk@latahlibrary.org --- Comment #5 from stacey kingsbury <staceyk@latahlibrary.org> --- We use the stock rotation feature, and books that are in transit pending status will not show up on the Holds report. This is an issue as our branches can have delays in pulling books for stock rotation. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 --- Comment #6 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- (In reply to stacey kingsbury from comment #5)
We use the stock rotation feature, and books that are in transit pending status will not show up on the Holds report. This is an issue as our branches can have delays in pulling books for stock rotation.
The 'Transfers to send' report was actually designed specifically for the stock rotation use case -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 --- Comment #7 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 166064 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=166064&action=edit Bug 30581: Allow requested but not sent items to appear in holds to pull This patch adds datesent to the exclusions in holds to pull report. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 --- Comment #8 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 166065 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=166065&action=edit Bug 30581: Exclude unsent transfers from HoldsQueue This adds an exclusion to remove requested but not yet sent transfers from the filter when using the Holds Queue -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |Needs Signoff -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 --- Comment #9 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Need testing and feedback here before I write the unit tests for it for QA. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 Andrew Fuerste-Henry <andrewfh@dubcolib.org> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.koha-community | |.org/bugzilla3/show_bug.cgi | |?id=34596 -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 Andrew Fuerste-Henry <andrewfh@dubcolib.org> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.koha-community | |.org/bugzilla3/show_bug.cgi | |?id=36762 -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 --- Comment #10 from Andrew Fuerste-Henry <andrewfh@dubcolib.org> --- Bug 36762 is making this harder to test in that it's making it harder to transfer an item with a pending hold. I think one should still be able to test this by generating transfers-to-send with the stock rotation tool. I'll just have to remember how stock rotation works. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Assignee|koha-bugs@lists.koha-commun |martin.renvoize@ptfs-europe |ity.org |.com -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 Marie-Luce Laflamme <marie-luce.laflamme@inlibro.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|Needs Signoff |Patch doesn't apply CC| |marie-luce.laflamme@inlibro | |.com --- Comment #11 from Marie-Luce Laflamme <marie-luce.laflamme@inlibro.com> --- I'm not sure if I missed a step, but Koha doesn't seem to process transfers when there is a hold at bib record or item level. So I've placed a hold, tried to copy and paste the item barcode directly into the transfer page (Circulation > Transfers) without a prior checkin attempt, and Koha hasn't processed the transfer. Notes: I've tested with the main branch and the ByWaters sandbox, and both environments failed to save the transfer. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30581 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|Patch doesn't apply |Failed QA -- You are receiving this mail because: You are watching all bug changes.
participants (1)
-
bugzilla-daemon@bugs.koha-community.org