[Bug 4231] New: Placing holds from cart fails silently
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4231 Summary: Placing holds from cart fails silently Product: Koha Version: rel_3_2 Platform: All OS/Version: All Status: NEW Severity: normal Priority: P5 Component: Hold requests AssignedTo: gmcharlt@gmail.com ReportedBy: wizzyrea@gmail.com Estimated Hours: 0.0 Change sponsored?: --- When placing holds from the cart items that are not holdable cause the process to fail silently. Example: Patron puts items in cart, A, B, C, D A is available B is available C is not holdable D has no items Until C and D are removed from the cart, one cannot place holds on A and B from the cart, it fails silently: clicking the Place Hold button doesn't do anything and gives no meaningful output. Easiest solution for this is to add a message to the error message for "Some items cannot be placed on hold" to say "Remove the offending items from your cart." Best solution is to re-do the script to not fail on those items that are not holdable, and put the items that are holdable on hold. (incorrectly configured circ rules also cause issues here, but that is not really part of the bug) -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4231 --- Comment #1 from Galen Charlton <gmcharlt@gmail.com> 2010-02-22 01:54:17 --- I wasn't able to reproduce this in the current HEAD. When I set up a cart with four bibs, two of which had holdable items, one of which had no items, and the last of which had a lost item, when I selected all four bibs from the cart and clicked the place hold button, it displays a list of the titles. The two that have items available to request can be selected, while the other two have disabled checkboxes and a note indicating that no items are available to request. When I submitted the hold requests, the two holds that could be placed were placed - I didn't see a silent failure. Please attach screenshots. If possible, could I also have access to your test system's OPAC? -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4231 --- Comment #2 from Liz Rea <wizzyrea@gmail.com> 2010-02-22 14:09:26 --- our test opac is at koha.nekls.org. I'm wondering now if this is related to some incorrect circulation rules, will check all of that again, and ask my folks to step by step document this (if it's actually a problem or if the rules were funny). -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4231 --- Comment #3 from Liz Rea <wizzyrea@gmail.com> 2010-02-22 14:16:47 --- Actually, I think I left off something crucial: this was in the intranet, not the OPAC.
.< my apologies on that.
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http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4231 Sharon Moreland <smoreland@nekls.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |smoreland@nekls.org -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4231 --- Comment #4 from Sharon Moreland <smoreland@nekls.org> 2010-02-22 15:32:02 --- A screencast of a silent fail when the cart includes a bib with no items attached. http://screencast.com/t/ZWQyNGY2NGQ -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
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