[Bug 26440] New: Not renewable Supersedes On Hold
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Bug ID: 26440 Summary: Not renewable Supersedes On Hold Change sponsored?: --- Product: Koha Version: 19.11 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Circulation Assignee: koha-bugs@lists.koha-community.org Reporter: jyorio@equinoxinitiative.org QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 --- Comment #1 from John Yorio <jyorio@equinoxinitiative.org> --- In 18.11, and possibly prior, if a checked out item, with no remaining renewals, had a hold placed on it, the Renew column would show "On hold" as a link. In 19.11 and 20.05, the same situation, it shows "Not renewable" with a count of 0 of [the max renewals value] remaining. The "On hold" message was of more helpful to staff in determining whether or not they would try to force a renewal. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Lisette Scheer <lisetteslatah@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lisetteslatah@gmail.com --- Comment #2 from Lisette Scheer <lisetteslatah@gmail.com> --- I agree that this was very helpful for staff. I confirmed that it doesn't work with item or record level holds. Lisette -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Jason Robb <jrobb@sekls.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jrobb@sekls.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Agnes Rivers-Moore <arm@hanover.ca> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |arm@hanover.ca --- Comment #3 from Agnes Rivers-Moore <arm@hanover.ca> --- I reported this one to John on behalf of several Koha libraries. Staff definitely prefer seeing ON HOLD as the primary message indicating not renewable in a patron's checkout list. When people ask if they can renew, it is much more important for staff to see that someone else is waiting, rather than the message that the renewal limit was reached. The ON HOLD link allowed staff to check who is next and how many people are waiting very easily. Please reinstate that as it was in previous versions. Thank you! -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.koha-community | |.org/bugzilla3/show_bug.cgi | |?id=25758 --- Comment #4 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- I think bug 25758 is quite similar, but not sure if it fixes this bug as well. Adding as a see also. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 --- Comment #5 from Lisette Scheer <lisetteslatah@gmail.com> --- (In reply to Katrin Fischer from comment #4)
I think bug 25758 is quite similar, but not sure if it fixes this bug as well. Adding as a see also.
We are on 20.05.09 and are still seeing this, so I don't believe it was fixed. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Janet McGowan <janet.mcgowan@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |janet.mcgowan@ptfs-europe.c | |om -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 --- Comment #6 from Didier Gautheron <didier.gautheron@biblibre.com> --- Created attachment 128586 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=128586&action=edit Bug 26440: Prioritize 'on hold' over Not renewable' in Renew column -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Didier Gautheron <didier.gautheron@biblibre.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |didier.gautheron@biblibre.c | |om Depends on| |25758 --- Comment #7 from Didier Gautheron <didier.gautheron@biblibre.com> --- It's still an issue in 20.11. Attached the patch we are using. Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25758 [Bug 25758] Items scheduled for automatic renewal do not show that they will not renew due to a hold -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 --- Comment #8 from Jason Robb <jrobb@sekls.org> --- We are currently on 21.05.08 and still running into confusion with this. We prefer the "On hold" message to take priority as well. "Not renewable" allows staff to attempt to override the renewal which fails. The renewal failure message is not persistent and disappears very quickly, so it is easy to overlook that the renewal failed altogether. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Amanda Campbell <acampbell@hmcpl.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |acampbell@hmcpl.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Fridolin Somers <fridolin.somers@biblibre.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |fridolin.somers@biblibre.co | |m Severity|enhancement |normal -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 --- Comment #9 from Fridolin Somers <fridolin.somers@biblibre.com> --- Is patch ready for signoff ? -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Emmi Takkinen <emmi.takkinen@koha-suomi.fi> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |emmi.takkinen@koha-suomi.fi --- Comment #10 from Emmi Takkinen <emmi.takkinen@koha-suomi.fi> --- Patch no longer applies. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Nick Clemens <nick@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |nick@bywatersolutions.com See Also| |https://bugs.koha-community | |.org/bugzilla3/show_bug.cgi | |?id=28435 -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Fridolin Somers <fridolin.somers@biblibre.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED Assignee|koha-bugs@lists.koha-commun |didier.gautheron@biblibre.c |ity.org |om -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Fridolin Somers <fridolin.somers@biblibre.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |Needs Signoff -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Fridolin Somers <fridolin.somers@biblibre.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|19.11 |master Status|Needs Signoff |Patch doesn't apply -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 --- Comment #11 from Nick Clemens <nick@bywatersolutions.com> --- (In reply to Didier Gautheron from comment #6)
Created attachment 128586 [details] [review] Bug 26440: Prioritize 'on hold' over Not renewable' in Renew column
This patch will have an impact on performance. CheckReserves is a complicated routine that checks many aspects or reserves/holdability and for borrowers with many items, or titles with many holds, we will spend a lot of time in this routine and slow the loading of the patron. At a minimum, I would want to see a system preference here, so larger systems can prioritize performance, and others can prioritize 'On hold' message. I also think we should tackle the issue that when a renewal is attempted, the table is reloaded, rather than just the rows updated as needed and new messages lost -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 koha-US bug tracker <bugzilla@koha-us.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bugzilla@koha-us.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Noémie Labine <noemie.labine@collecto.ca> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |noemie.labine@collecto.ca -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Lisette Scheer <lisette.scheer@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |Laura.escamilla@bywatersolu | |tions.com --- Comment #12 from Lisette Scheer <lisette.scheer@bywatersolutions.com> --- *** Bug 34809 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Fridolin Somers <fridolin.somers@biblibre.com> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.koha-community | |.org/bugzilla3/show_bug.cgi | |?id=36331 -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 --- Comment #13 from Fridolin Somers <fridolin.somers@biblibre.com> --- Maybe Bug 36331 has some impact ? -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Cheryl <clackman@fargolibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |clackman@fargolibrary.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26440 Jonathan Druart <jonathan.druart@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |DUPLICATE Status|Patch doesn't apply |RESOLVED CC| |jonathan.druart@gmail.com --- Comment #14 from Jonathan Druart <jonathan.druart@gmail.com> --- *** This bug has been marked as a duplicate of bug 41017 *** -- You are receiving this mail because: You are watching all bug changes.
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