[Bug 24548] New: Show different status in OPAC for items that have holds but have not yet been captured
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24548 Bug ID: 24548 Summary: Show different status in OPAC for items that have holds but have not yet been captured Change sponsored?: --- Product: Koha Version: 19.11 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: bwsdonna@gmail.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com There are situations where an item has a hold placed on it, but staff have not yet processed the holds to pull/queue and captured the hold, and another patron sees that the item is available in the OPAC and expects to be able to take it off the shelf. It would be a nice functionality to have the option of showing that item as "pending hold" or something, so that patrons realize the item is potentially going to be unavailable soon. The library request was that as soon as a bib record has a hold placed on it, the "available" status changes to something else. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24548 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |katrin.fischer@bsz-bw.de --- Comment #1 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- I think we already have that in a way with OPACShowHoldQueueDetails. I am not sure if changing from available to 'pending hold' will work for title level holds when there are multiple items that could fulfill the hold? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24548 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|19.11 |master -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24548 Sally <sally.healey@cheshiresharedservices.gov.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sally.healey@cheshireshared | |services.gov.uk -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24548 Koha Team University Lyon 3 <koha@univ-lyon3.fr> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |koha@univ-lyon3.fr --- Comment #2 from Koha Team University Lyon 3 <koha@univ-lyon3.fr> --- Created attachment 130247 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=130247&action=edit screen copy pending hold -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24548 --- Comment #3 from Koha Team University Lyon 3 <koha@univ-lyon3.fr> --- Actually, we have in our OPAC a status "pending hold" in a 20.11.09 koha version, but, we don't want to :-( In our library, we want that holds concerned only books already on loan. We left items on shelves for students that prefer to go and see through the library. In the circulation rules, we have "on shelf holds allowed = If any unavailable" and we don't allow OPAC item level holds. It means for us that if one item is borrowed, it is possible to put an hold on the biblio level, but the hold will be filled only if an item is returned. I'm a bit confused because I tried several possibilities for OPACShowHoldQueueDetails but it didn't change anything :-( -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24548 --- Comment #4 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- (In reply to Koha Team University Lyon 3 from comment #3)
Actually, we have in our OPAC a status "pending hold" in a 20.11.09 koha version, but, we don't want to :-( In our library, we want that holds concerned only books already on loan. We left items on shelves for students that prefer to go and see through the library.
In the circulation rules, we have "on shelf holds allowed = If any unavailable" and we don't allow OPAC item level holds. It means for us that if one item is borrowed, it is possible to put an hold on the biblio level, but the hold will be filled only if an item is returned.
I'm a bit confused because I tried several possibilities for OPACShowHoldQueueDetails but it didn't change anything :-(
Could this have been an item level hold placed from the staff side? As only one item shows the status, it looks like it must be item level - at least that is what I would check first. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24548 --- Comment #5 from Koha Team University Lyon 3 <koha@univ-lyon3.fr> --- Hi, I don't know what was the case, but I can't reproduce it. You can forget my comment. I don't know if we should keep this BZ it seems that Donna's need is possible to achieve? (If I have understood correctly..) @Donna, what do you think ? Sonia -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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