https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=20121 Bug ID: 20121 Summary: Can't send email by "forgotten password" on opac. Change sponsored?: --- Product: Koha Version: 17.05 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Websites, Mailing Lists, etc Assignee: wizzyrea@gmail.com Reporter: delcastillovictorandres@gmail.com QA Contact: testopia@bugs.koha-community.org i've been setting all parameters in koha administration, my smtp service, and i can't make working the "forgotten password" in opac. when i click in link "forgotten password" it save the "email/message" in table of database, i installed postfix and mailutil to make it work (with an external smtp server) but it doesn't send email, but when i enter to the terminal and i execute this command "sudo koha-shell library(instance name)" and then i execute "/usr/share/koha/bin/cronjobs/process_message_queue.pl" After those steps, finally i receive the email, so i think that i have to make it manual way to make it work, i've been investigatin a lot! i read every document and solution i've saw here and others page but i can't solve my problem, i hope you can help guys, i will really aprecciate it! Koha V17.05.06.000 Database: Mariadb SO: Ubuntu 16.04.3 LTS Using: External smtp service postfix mailutil -- You are receiving this mail because: You are watching all bug changes.