https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24558 Bug ID: 24558 Summary: Catching old holds on check in Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: cbrannon@cdalibrary.org QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com Many libraries have public hold shelves, where holds that are waiting are on a publicly accessible shelf where patrons can pick them up and check them out. Sometimes these libraries have patrons that 'mistakenly' pick up the hold and 'forget' to check them out. These items are then returned and the library checks them in, not know the previous status. The same hold is triggered, and the hold goes back out on the shelf. While we print the expiration date of the hold on the slip, not all staff notice the date. I would propose that if an expired hold, or a hold with an expiration shorter than that assigned to ReservesMaxPickUpDelay is checked in, a message or alert displays, to alert staff that this is an old hold. They would still have all the usual options with that hold, but would be alerted to its old status. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.