https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26304 Bug ID: 26304 Summary: Better failure message when patrons can't log into the Opac due to self check permissions Change sponsored?: --- Product: Koha Version: unspecified Hardware: All OS: All Status: NEW Severity: trivial Priority: P5 - low Component: Self checkout Assignee: koha-bugs@lists.koha-community.org Reporter: margaret@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org If a staff member is assigned self check permissions and tries to log into the Opac it fails. This is just fine and the permission says so on the label when it is expanded. However we really really should fix the Failure message on the Opac to reflect what the real reason why the patron cannot log in. In Koha 19.11 it says: "You entered an incorrect username or password. Please try again! But note that passwords are case sensitive. Please contact a library staff member if you continue to have problems." When in reality it should say: "Your Self Checkout permission prevents the you from using any other OPAC functionality." This is a bug because (a) the patron's username and password is just fine so we're giving them the wrong error message and (b) every quarter or so I get a support ticket with this issue and that is just enough time to completely forget about the permissions pitfall. Evidently that note on the permission is insufficient warning to staff member themselves or the staff admin doling out permissions. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.