[Bug 43240] New: Inaccurate check in message for lost items
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=43240 Bug ID: 43240 Summary: Inaccurate check in message for lost items Initiative type: --- Sponsorship --- status: Product: Koha Version: unspecified Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Circulation Assignee: koha-bugs@lists.koha-community.org Reporter: alyssa.drake@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle@bywatersolutions.com Target Milestone: --- -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=43240 --- Comment #1 from Alyssa <alyssa.drake@bywatersolutions.com> --- When checking in claimed items, if circulation and fine rules, "Default lost item fee refund on return policy" are set to "refund lost item charge" or "refund lost item processing charge" the check in message is inaccurate. It reads: Item was claimed returned, now found. Any lost item fees for this item will remain on the patron's account. Any processing fees for this item will remain on the patron's account. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=43240 Michael Adamyk <michael.adamyk@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |michael.adamyk@bywatersolut | |ions.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=43240 Andrew Fuerste-Henry <andrew@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |andrew@bywatersolutions.com --- Comment #2 from Andrew Fuerste-Henry <andrew@bywatersolutions.com> --- On main, with my Default lost item fee refund on return policy set to "Refund lost item charge," I get a difference in behavior based on whether or not the patron has a lost item fee on their account. If a fee is present, they get an accurate message of "A refund for the lost item charge has been applied to the borrowing patron's account." If no fee is present they get the inaccurate message "Any lost item fees for this item will remain on the patron's account." To recreate: - have an item with a replacement cost defined - set Default lost item fee refund on return policy set to "Refund lost item charge" - set ClaimReturnedChargeFee to "ask if a lost fee should be charged" - check out an item, mark it claimed returned, check the box for "Charge lost fee" in the claim modal - confirm patron has been charged a lost fee - check the item in, get the message "A refund for the lost item charge has been applied to the borrowing patron's account." - check out another item, mark it claimed returned, do not check the box for "Charge lost fee" in the claim modal - confirm patron is not charged a lost fee - check the item in, get the message "Any lost item fees for this item will remain on the patron's account." -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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