[Bug 33374] New: Holds captured at different branch when pickup branch has a copy on shelf can create long wait times for patrons
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33374 Bug ID: 33374 Summary: Holds captured at different branch when pickup branch has a copy on shelf can create long wait times for patrons Change sponsored?: --- Product: Koha Version: unspecified Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: lisette.scheer@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com To recreate: 1. Have a multibranch system where holds can transfer between 2 or more libraries 2. Have a bib with 2 or more items at different branches. 3. At Branch A checkout Branch A's copy of the item to a patron 4. At Branch B place a record level hold for a Branch B patron (where branch b has a copy of the item available on the shelf) 5. Return Branch A's book at Branch A. It fills the hold for Branch B patron In some cases this makes the patron wait much longer for a hold. It would be great if there was a way to set holds not to fill from other libraries if there was a copy available at the pickup location. Some consortiums have branches that only get deliveries once or twice a week. If they happen to check in an item that could be filled at the pickup branch before the pickup branch scans the hold there, it could take much longer for the patron to get the item. Lisette -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33374 Carolyn Hughesman <chughesman@cclsny.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |chughesman@cclsny.org --- Comment #1 from Carolyn Hughesman <chughesman@cclsny.org> --- +1 This would be very useful to us! -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33374 Michelle Spinney <mspinney@clamsnet.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mspinney@clamsnet.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33374 Michael Adamyk <michael.adamyk@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |michael.adamyk@bywatersolut | |ions.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33374 Brendan Lawlor <blawlor@clamsnet.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |blawlor@clamsnet.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33374 Julia <julia.greider@norwichlibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |julia.greider@norwichlibrar | |y.org --- Comment #2 from Julia <julia.greider@norwichlibrary.org> --- We would like to see this fixed as well! -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33374 Elizabeth Hoffman <ehoffman@plumcreeklibrary.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ehoffman@plumcreeklibrary.n | |et -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33374 --- Comment #3 from Elizabeth Hoffman <ehoffman@plumcreeklibrary.net> --- Not only does this make the patron wait longer, but it also results in a higher volume for our interlibrary delivery. Fixing this could improve efficiency and help make our system more sustainable. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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