https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Blocks| |34324, 35615 Depends on| |31028 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31028 [Bug 31028] Add 'Report a concern' feature for patrons to report concerns about catalog records https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 [Bug 34324] Merge OPACProblemReport and CatalogConcern functions https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35615 [Bug 35615] Merge AllowCheckoutNotes and CatalogConcern functions -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 --- Comment #2 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160119 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160119&action=edit Bug 35616: DBIC Schema -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Assignee|koha-bugs@lists.koha-commun |martin.renvoize@ptfs-europe |ity.org |.com -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |Needs Signoff -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160119|0 |1 is obsolete| | --- Comment #6 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160128 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160128&action=edit Bug 35616: DBIC Schema -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160121|0 |1 is obsolete| | --- Comment #8 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160130 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160130&action=edit Bug 35616: Update catalog concerns to set/filter on source This patch updates the catalog concerns feature to respect the new 'source' field in the API. We both set the source for new ticket submissions and use it for filtering in the corresponding display tables. To test: 1) Nothing should noticably change here.. follow the test plan for bug 31028 and confirm all continues to work as described there. -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160128|0 |1 is obsolete| | --- Comment #10 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160144 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160144&action=edit Bug 35616: DBIC Schema -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160130|0 |1 is obsolete| | --- Comment #12 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160146 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160146&action=edit Bug 35616: Update catalog concerns to set/filter on source This patch updates the catalog concerns feature to respect the new 'source' field in the API. We both set the source for new ticket submissions and use it for filtering in the corresponding display tables. To test: 1) Nothing should noticably change here.. follow the test plan for bug 31028 and confirm all continues to work as described there. -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 David Nind <david@davidnind.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160143|0 |1 is obsolete| | --- Comment #13 from David Nind <david@davidnind.com> --- Created attachment 160164 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160164&action=edit Bug 35616: Add source field to tickets table Signed-off-by: David Nind <david@davidnind.com> -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 David Nind <david@davidnind.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160145|0 |1 is obsolete| | --- Comment #15 from David Nind <david@davidnind.com> --- Created attachment 160166 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160166&action=edit Bug 35616: API specification update Signed-off-by: David Nind <david@davidnind.com> -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 David Nind <david@davidnind.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |david@davidnind.com --- Comment #17 from David Nind <david@davidnind.com> --- Everything seems to work as expected - no changes noted. One thing I noted (not related to this bug) in the OPAC: if you are not logged, once you log in the report a concern the form doesn't include CatalogConcernTemplate text. If you are already logged in, it has the text from the CatalogConcernTemplate. The test plan I used: 1. Apply patches 2. Update database: updatedatabase 3. Run DBIC: dbic 4. Enable system preferences: OpacCatalogConcerns and CatalogConcerns 5. Report a catalog concern from the OPAC: 5.1 Search for a record and view the details page 5.2 Click on the "Report a concern" link in the actions box on the right-hand sidebar (under "Suggest for purchase") 5.4 Add some information to the form (Title, information for each of the headings) and click Submit 5.5 Log out from the OPAC and click on the "Report a concern" link for a record - you should be prompted to log in. After logging in, you are then redirected back to the record page and the form is displayed to report a concern. 6. Manage catalog concerns from the staff interface: 6.1 From the staff interface, select the link in the block after the module options (the "Call to action" area): where there are concerns, "Catalog concerns pending: X" is displayed OR 6.2 Go to Cataloging > Reports > Catalog concerns 6.3 The concern(s) you entered in the OPAC should be listed 6.4 Click on "Details" in the actions column ==> Ticket details displayed in a modal window 6.5 Add some text in the update field for the concern, select the Notify checkbox, and click on either the Resolve or Comment buttons. 6.6 Check that the 'Hide resolve' or 'Show all' toggles work and display concerns raised correctly based on status 6.7 If Comment clicked, this will continue to be displayed in the list of concerns 6.8 Check that the filters for each column work as expected 6.9 Testing notifications - see step 8.2 7. Report a catalog concern from the staff interface: 7.1 Search for a record and view the details page 7.2 Select New > New catalog concern 7.3 Add some information to the form (information for each of the headings) and click Confirm 8. Other things to test: 8.1 API: not sure what to test here (assuming you can add, update and resolve tickets using the API if you know how...) . Enable the RESTPublicAPI system preference . Go to http://127.0.0.1:8080/api/v1/.html . Not that there are APIs for addTicket, addTicketPublic, addTicketUpdate, deleteTicket, getTicket, listTicketUpdates, listTickets, and updateTicket 8.2 Notifications: . There are four new notice templates: TICKET_ACKNOWLEDGE, TICKET_NOTIFY, TICKET_RESOLVE, TICKET_UPDATE . [OPTIONAL] Set up KTD so that email can be sent (using a Gmail address and an app password) . [OPTIONAL] Set up a patron with your Gmail email address . [OPTIONAL] Setup system preference CatalogerEmails with your Gmail email address . Trigger the various notices and make sure they work as expected (should be triggered if you followed the test plan): . TICKET_ACKNOWLEDGE: email to patron when they raise a concern . TICKET_NOTIFY: email to library staff when a concern is raised . TICKET_UPDATE: add an update to a concern . TICKET_RESOLVE: when concern marked as resolved . These notices should be viewable under the patron's Notices tab 8.3 Test a non-super librarian and set them up so that they can manage catalog concerns. The minimum permissions are: catalogue (Staff access) and editcatalogue (Edit catalog) . Log in as a non-super librarian with the minimum permissions . Check that they can view and manage catalog concerns 8.4 Table configuration: have some active catalog concerns, click configure, hide status column by default, check that you can toggle the status column on and off. 8.5 Customise the catalog concern help text and template: . Go to Tools > HTML customizations . Note that there are two entries available for editing: CatalogConcernHelp and CatalogConcernTemplate . Make some edits to these entries . From the OPAC, report a concern for a record . The changes you made should be reflected in the report a concern form . [OPTIONAL] Test translation of HTML custizations -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 Victor Grousset/tuxayo <victor@tuxayo.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160164|0 |1 is obsolete| | --- Comment #18 from Victor Grousset/tuxayo <victor@tuxayo.net> --- Created attachment 163482 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=163482&action=edit Bug 35616: Add source field to tickets table Signed-off-by: David Nind <david@davidnind.com> Signed-off-by: Victor Grousset/tuxayo <victor@tuxayo.net> -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 Victor Grousset/tuxayo <victor@tuxayo.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160166|0 |1 is obsolete| | --- Comment #20 from Victor Grousset/tuxayo <victor@tuxayo.net> --- Created attachment 163484 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=163484&action=edit Bug 35616: API specification update Signed-off-by: David Nind <david@davidnind.com> Signed-off-by: Victor Grousset/tuxayo <victor@tuxayo.net> -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 --- Comment #22 from Victor Grousset/tuxayo <victor@tuxayo.net> --- Created attachment 163486 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=163486&action=edit Bug 35616: (QA follow-up): tidy up code and fix exec permission -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Blocks| |27105 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=27105 [Bug 27105] Add checkout notes from staff interface -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 --- Comment #24 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Pushed for 24.05! Well done everyone, thank you! -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords|additional_work_needed | -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 Fridolin Somers <fridolin.somers@biblibre.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|Pushed to main |Needs documenting CC| |fridolin.somers@biblibre.co | |m --- Comment #25 from Fridolin Somers <fridolin.somers@biblibre.com> --- Not backported to 23.11.x -- You are receiving this mail because: You are watching all bug changes.