[Bug 14434] New: OPAC should indicate to patrons that auto renewal will not work because hold has been placed
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=14434 Bug ID: 14434 Summary: OPAC should indicate to patrons that auto renewal will not work because hold has been placed Change sponsored?: --- Product: Koha Version: 3.18 Hardware: All OS: All Status: NEW Severity: minor Priority: P5 - low Component: OPAC Assignee: oleonard@myacpl.org Reporter: cgdavis@uintah.utah.gov QA Contact: testopia@bugs.koha-community.org Created attachment 40486 --> http://bugs.koha-community.org/bugzilla3/attachment.cgi?id=40486&action=edit Example screenshot of OPAC renewal message Dear Colleagues, When an item has a hold placed on it and a patron is logged into the OPAC, the OPAC only displays "Automatic renewal (x of y renewals remaining)", but does not indicate that the automatic renewal will not take place due to the fact that another patron has placed a hold on the item in question. If the logged-in patron clicks/taps on the "Renew all" link found in the upper-right corner of the "Checked out" tab, then the OPAC finally indicates that the item cannot be renewed and gives the reason why it cannot. I think that this will confuse the patron into thinking that the loan on their item will eventually be renewed automatically, when in reality, the loan will not be renewed because of the hold placed on the item. The OPAC should indicate on the "Checked out" tab that the item in question cannot, and will not, be renewal because a hold is placed on the said item. FWIW, Christopher Davis, MLS Systems & E-Services Librarian Uintah County Library -- You are receiving this mail because: You are watching all bug changes.
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