[Bug 13846] New: Email patron asking to return an item that has been placed on hold
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13846 Bug ID: 13846 Summary: Email patron asking to return an item that has been placed on hold Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: katrin.fischer@bsz-bw.de QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com An idea to improve service to patrons: Email the patron that has a book checked out, asking him/her nicely to return the item that is needed to fill a hold for another patron when this hold is placed. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13846 Nicole C. Engard <nengard@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |nengard@gmail.com -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13846 David Cook <dcook@prosentient.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dcook@prosentient.com.au --- Comment #1 from David Cook <dcook@prosentient.com.au> --- I think a lot of systems refer to this as a "recall", but they force a change to the due date (e.g. http://www.library.usyd.edu.au/borrowing/requests.html#recalls) where the patron has to bring the item back within 7 days. I suppose there could be a preference for this though. One, it could just be a friendly reminder. Two, it could be a forced shortening of the due date. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13846 --- Comment #2 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- The library suggesting this didn't want to shorten the due date - just to send a nice email asking if the book is still needed. A recall feature would of course still be useful at some point. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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