[Bug 25912] New: Any lost value triggers refund message on check in, even if it doesn't apply
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25912 Bug ID: 25912 Summary: Any lost value triggers refund message on check in, even if it doesn't apply Change sponsored?: --- Product: Koha Version: 19.11 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Circulation Assignee: koha-bugs@lists.koha-community.org Reporter: cbrannon@cdalibrary.org QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com Apparently the "A refund has been applied to the borrowing patron's account." message shows up for any item that has a lost status. But not all lost statuses, like "Missing" or "Claims returned" have a fee that needs to be refunded. Would like to see LOST values with a negative value not apply this message. OR Modify RefundLostOnReturnControl to have another setting to indicate which LOST values to apply a refund/show a message for. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25912 --- Comment #1 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- I think I filed a similar bug to this sometime. The negative/positive would be hard to implement nicely at this point in time without giving some grief to libraries (lots of changes required in a lot of libraries as the default 'missing' is positive). So I'd vote for the second option. Could it also be an alternative to not show the message if the item is no longer checked out? -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25912 --- Comment #2 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Duplicate to bug 11723? -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25912 Andrew Fuerste-Henry <andrew@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |andrew@bywatersolutions.com --- Comment #3 from Andrew Fuerste-Henry <andrew@bywatersolutions.com> --- It seems like we've got two separate things here. First, there's a bug with the existing functionality, that it's not being accurate about whether or not a fee will be refunded. Looks like that's covered in bug 11723. Second, there's an enhancement to introduce functionality for some lost values to not generate refunds. Let's maybe made this bug focus on that? Maybe we add a corollary syspref to RefundLostOnReturnControl that takes a list of exceptions? Or just change RefundLostOnReturnControl so instead of a yes/no switch one enters a list of lost status for which one wants to refund? And leave blank if no refund is desired? -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25912 --- Comment #4 from Christopher Brannon <cbrannon@cdalibrary.org> --- I down with the second idea. Just have a list in place of the control. If there is nothing there, nothing happens. We only list what we want action on. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25912 --- Comment #5 from Christopher Brannon <cbrannon@cdalibrary.org> --- Wish I could edit my comments in bugzilla sometimes. :/ -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25912 Cheryl <clackman@fargolibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |clackman@fargolibrary.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25912 --- Comment #6 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- It looks like the bug description should be updated? -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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