[Bug 18724] New: Upload cover image failed without error message
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18724 Bug ID: 18724 Summary: Upload cover image failed without error message Change sponsored?: --- Product: Koha Version: 16.11 Hardware: All OS: Linux Status: NEW Severity: minor Priority: P5 - low Component: Tools Assignee: gmcharlt@gmail.com Reporter: sebastian.krieg@tuz-eisenach.de QA Contact: testopia@bugs.koha-community.org Created attachment 63948 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=63948&action=edit koha-error.log: error messages with description of related steps to upload cover image Uploading a cover image failed without an error in UI, error message "no cover image available" is shown in the catalogue entries. There are error messages in koha-error.log but this messages are shown for every step (see the described steps in attachment): - open the administration site - go to "tools|catalogue|upload cover images" - upload a cover image This error a duplicate with every try uploading a cover image. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18724 --- Comment #1 from Sebastian Krieg <sebastian.krieg@tuz-eisenach.de> --- Additional system informations: Koha-Version: 16.11.06.000 OS Version: Linux 4.11.3-200.fc25.x86_64 Perl-Version: 5.024001 MySQL-Version: mysql Ver 15.1 Distrib 10.1.21-MariaDB, for Linux (x86_64) using readline 5.1 -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18724 Jonathan Druart <jonathan.druart@bugs.koha-community.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jonathan.druart@bugs.koha-c | |ommunity.org --- Comment #2 from Jonathan Druart <jonathan.druart@bugs.koha-community.org> --- Could you confirm this is still valid? It certainly because the connection to the DBMS was lost. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18724 --- Comment #3 from Sebastian Krieg <sebastian.krieg@tuz-eisenach.de> --- This is still valid. The error message confirm the lost of communication between DBMS and application. But I didn't find any reason why. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18724 --- Comment #4 from Jonathan Druart <jonathan.druart@bugs.koha-community.org> --- You should take a look at https://dev.mysql.com/doc/refman/5.7/en/gone-away.html -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18724 Sebastian Krieg <sebastian.krieg@tuz-eisenach.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |WONTFIX --- Comment #5 from Sebastian Krieg <sebastian.krieg@tuz-eisenach.de> --- I solved this issue by reinstallation of the mysql server. The reason of this bug I cant't describe, this should be a problem of filesystem permissions. I think, the cover file will temporarily uploaded into an file system and imported by mysql into the database. When there's a problem with the access to the cover file per mysql, mysql can't import the file into the database. But, I don't know, there's a temporary place during the file upload and where is it? Ergo: After reinstallation of mysql the cover file upload works fine. -- You are receiving this mail because: You are watching all bug changes.
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