[Bug 22004] New: When decreaseLoanHighHolds is set to Enable, suspended holds still count in the number of holds
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22004 Bug ID: 22004 Summary: When decreaseLoanHighHolds is set to Enable, suspended holds still count in the number of holds Change sponsored?: --- Product: Koha Version: 18.05 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: kelly@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com The system preference decreaseLoanHighHolds if set to enable allows the library to modify the checkout length if a records has X number of holds. Unfortunately, Koha will look at the holds and determine to use this system preference and not discard the suspended holds. For example if a library had this system preference to decrease the loan period if a record has 2 holds on it, if there are 2 holds on the item, but one hold has been suspended, then Koha should not decrease the checkout period - however it does. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22004 Christofer <christofer.zorn@ajaxlibrary.ca> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |christofer.zorn@ajaxlibrary | |.ca --- Comment #1 from Christofer <christofer.zorn@ajaxlibrary.ca> --- We had the same issue where a patron was trying to check out their own hold, on a book with a suspended hold. The system reduced the loan period as it saw two holds on the account, when in actuality there was really only one active hold. Could this be changed to only count active holds as we have many people place a hold on an item and then suspend the hold for months. Thanks Christofer -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22004 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.koha-community | |.org/bugzilla3/show_bug.cgi | |?id=22005 CC| |katrin.fischer@bsz-bw.de -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22004 Christopher Brannon <cbrannon@cdalibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |cbrannon@cdalibrary.org --- Comment #2 from Christopher Brannon <cbrannon@cdalibrary.org> --- decreaseLoanHighHoldsIgnoreStatuses needs to include an option for suspended holds. That would be the BEST solution. Needs to remain off by default for upgraded systems for consistency. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
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