[Bug 4063] New: SIP Returns sometimes cause items to have dual statuses
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4063 Summary: SIP Returns sometimes cause items to have dual statuses Product: Koha Version: unspecified Platform: All OS/Version: All Status: NEW Severity: enhancement Priority: P5 Component: SIP2 AssignedTo: colin.campbell@ptfs-europe.com ReportedBy: wizzyrea@gmail.com Estimated Hours: 0.0 Change sponsored?: --- Pictures really say it here: An item with dual statuses: http://screencast.com/t/YTk3ZGU2N2Qt Another item with dual statuses: http://screencast.com/t/NDU3YjQ3M Both of these items do have outstanding holds on them, that probably should have been triggered by going through the chute. I will try to get more examples and more thorough documentation of what exactly is happening to these items. We are using the NEKLS sponsored SIP2 code from LL with no further patches. This is not LEK. KF (irc) says she has also seen this issue, perhaps she can comment more. -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4063 Liz Rea <wizzyrea@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|enhancement |normal -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4063 --- Comment #1 from Liz Rea <wizzyrea@gmail.com> 2010-01-26 18:31:57 --- Ah, I should mention that this may be related to returns that don't get processed correctly/completely: the return code may not be completing before the SIP gets it's response. Others have had issues with items checked in through the web interface presenting the "it's checked in" message when the item has not been actually returned. This seems to occur more frequently during busy times. This is mostly speculation, though, so take that for what you will. -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4063 Jane Wagner <jwagner@ptfs.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jwagner@ptfs.com -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4063 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |katrin.fischer@bsz-bw.de --- Comment #2 from Katrin Fischer <katrin.fischer@bsz-bw.de> 2010-02-01 09:08:09 --- Our library uses self check machines for issueing and returning items. I have seen an item with status available and checked out once during testing. I m not sure which version we were using and was not able to reproduce the behaviour - so I am not much help here. Not sure how to check our database for such items either. -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4063 --- Comment #3 from Colin Campbell <colin.campbell@ptfs-europe.com> 2010-02-01 10:58:18 --- If anyone encounters an example in the wild it would be interesting if they could check in which screens the duplicate status occurs. Some templates have about eighty+ lines to work out the status so it's not surprising if it is sometimes wrong. -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4063 --- Comment #4 from Liz Rea <wizzyrea@gmail.com> 2010-02-04 19:45:03 --- We see this in the intranet, on detail.pl and moredetail.pl, if that helps. -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4063 --- Comment #5 from Liz Rea <wizzyrea@gmail.com> 2010-02-11 17:06:46 --- OPAC statuses are correct in every case we've seen. -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4063 Sharon Moreland <smoreland@nekls.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |smoreland@nekls.org -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
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