https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26342 Rebecca Coert <rcoert@arlingtonva.us> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rcoert@arlingtonva.us -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26342 Rebecca Coert <rcoert@arlingtonva.us> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rcoert@arlingtonva.us -- You are receiving this mail because: You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26342 Jason Robb <jrobb@sekls.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jrobb@sekls.org --- Comment #2 from Jason Robb <jrobb@sekls.org> --- This has caused some confusion with my libraries. It usually happens when the patron suspends a hold until a certain date, finds the item on the shelf and checks it out, the hold unsuspends in the meantime and when they return the item, it tries to give it to them again. That can lead to an upset patron if they get notified to come back in to pick up a hold without realizing it is the item they recently returned. A clever patron could also abuse this to keep an item longer by placing a hold, suspending it, checking the item out, then unsuspending right before they return it. That would keep their hold at the top of the list so when they return the item, they'd skip over any other holds and get the item again. I can't think of a case where we would want to maintain a suspended hold if the item is checked out to the requesting patron but we're in a largely public library setting. Maybe "fill suspended holds on checkout" could be a system preference? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26342 Christopher Brannon <cbrannon@cdalibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |cbrannon@cdalibrary.org --- Comment #3 from Christopher Brannon <cbrannon@cdalibrary.org> --- I think that if the item being checked out is a suspended hold, it should prompt staff to ask if the patron wants to retain this hold or cancel it. I think the self-check should ask as well. Can this be accomplished through SIP, or should it just cancel it and send the patron a notification with an explanation, or ignore it all together (maybe a setting to decide what the preference is)? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26342 --- Comment #5 from Rebecca Coert <rcoert@arlingtonva.us> --- I agree with Christopher as well. I think having a prompt would be the most efficient way to handle this situation. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26342 Rebecca Coert <rcoert@arlingtonva.us> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rcoert@arlingtonva.us -- You are receiving this mail because: You are watching all bug changes.