[Bug 26166] New: Patron verification through SMS one time code
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26166 Bug ID: 26166 Summary: Patron verification through SMS one time code Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Patrons Assignee: koha-bugs@lists.koha-community.org Reporter: cbrannon@cdalibrary.org QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com Often we have a patron that will call to do something with their account and cannot because they don't have their card on them or they have lost their card. It would be FANTASTIC if there was a button on the account, for those that have SMS messaging setup, to send them a one-time code that they could read back to us to verify that it is them. I could also see this as a validation process for setting up SMS messaging on the patron (OPAC) side. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26166 David Cook <dcook@prosentient.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dcook@prosentient.com.au --- Comment #1 from David Cook <dcook@prosentient.com.au> --- I don't know about that first use case, although I suppose it's not that different to authenticating someone by scanning a card (ie something they *have* rather than something they *know*). That could be an interesting Koha Plugin. I like the second use case better. Using it to validate setting up SMS messaging, or being used as a 2nd factor for authentication (ie something they *have* PLUS something the password that they *know*). -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26166 Magnus Enger <magnus@libriotech.no> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |magnus@libriotech.no -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26166 --- Comment #2 from Christopher Brannon <cbrannon@cdalibrary.org> --- I could also see this method via email as well, in verifying the patron, and in verifying an email address (outside of the initial self registration method). -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26166 Juliet Heltibridle <jheltibridle@rcplib.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jheltibridle@rcplib.org --- Comment #3 from Juliet Heltibridle <jheltibridle@rcplib.org> --- We're looking in to ways to help protect patron information when helping them on the phone or online. I like the idea of a code sent by SMS or email for this purpose. And also for the second use case as well. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
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