https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=42054 Bug ID: 42054 Summary: Group holds and real time holds queue: multiple titles show at once Initiative type: --- Sponsorship --- status: Product: Koha Version: 25.11 Hardware: All OS: All Status: NEW Severity: major Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: sbrown@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, lisette@bywatersolutions.com, tomascohen@gmail.com If multiple items that could satisfy a group hold are available (and all else being equal with transport costs and hold queue priority), all of them show on the holds queue at the same time for libraries using the real-time holds queue. This includes showing on multiple libraries' queues at once if items are available at different holding libraries. This is likely to cause significant frustration with libraries if multiple items are pulled, but then all except one have to be reshelved after the first one triggers to fill the hold. To replicate: -Make sure the library is using the real-time holds queue. -Identify multiple titles that have an available item and no other holds. Items may be at the same location or at multiple branches. -Place a group hold on those titles for a patron. -Note that the holds queue (or queues, if one title is at another branch) lists all of the available titles. Each title is only listed once - so, if Bib A has copies available at Main and North, the title will only show on one library's queue. But if items from Bibs A, B, and C are all available, all of them will show on the holds queue(s). -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.