[Bug 32381] New: Koha should be able to receive and record reasons for failed SMS notices
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32381 Bug ID: 32381 Summary: Koha should be able to receive and record reasons for failed SMS notices Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Architecture, internals, and plumbing Assignee: koha-bugs@lists.koha-community.org Reporter: andrewfh@dubcolib.org QA Contact: testopia@bugs.koha-community.org When a third-party SMS-sending service fails to send a notice and returns a reason for the failure, there is apparently no way for that reason to get passed into Koha and recorded in message_queue.failure_code. I gather this is a limitation based on the SMS::Send drivers. For example, if a library is using Twilio to send their SMS notices and a patron unsubscribes to library texts via Twilio, all future SMS notices generated in Koha will fail to send. In the staff interface, they show "NO_NOTES" in message_queue.failure_code. The error logs on the server show "Attempt to send to unsubscribed recipient at /usr/share/perl5/SMS/Send.pm line=270." It would be quite useful if the Koha interface could show staff why the notice didn't send. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32381 Christopher Brannon <cbrannon@cdalibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |cbrannon@cdalibrary.org --- Comment #1 from Christopher Brannon <cbrannon@cdalibrary.org> --- Yes, I agree. This would be extremely helpful. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32381 David Cook <dcook@prosentient.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dcook@prosentient.com.au -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32381 Emmi Takkinen <emmi.takkinen@koha-suomi.fi> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |emmi.takkinen@koha-suomi.fi --- Comment #2 from Emmi Takkinen <emmi.takkinen@koha-suomi.fi> --- Could this be a duplicate of bug 31481? -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32381 Andrew Fuerste-Henry <andrewfh@dubcolib.org> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.koha-community | |.org/bugzilla3/show_bug.cgi | |?id=31481 -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32381 --- Comment #3 from Andrew Fuerste-Henry <andrewfh@dubcolib.org> --- (In reply to Emmi Takkinen from comment #2)
Could this be a duplicate of bug 31481?
I don't *think* so, but I'm really not certain. I've got only the vaguest explanation of why Twilio's unsubscribed user response can't make its way into Koha. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32381 Kyle M Hall <kyle@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |DUPLICATE CC| |kyle@bywatersolutions.com --- Comment #4 from Kyle M Hall <kyle@bywatersolutions.com> --- *** This bug has been marked as a duplicate of bug 36307 *** -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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