[Bug 40182] New: Tracking patron activity with charges
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=40182 Bug ID: 40182 Summary: Tracking patron activity with charges Change sponsored?: --- Product: Koha Version: unspecified Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Patrons Assignee: koha-bugs@lists.koha-community.org Reporter: katariina.pohto@ouka.fi QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com We're tacking patron activity with lastseen and noticed that accruing charges or paying them does not update the lastseen value. Just in general getting and paying charges is an indication of activity, but we also have some patrons that are using their library card solely for copy charges in libraries that don't have a possibility for direct payment. We have no trace of the activity of these patrons, and managed to even delete some of them when cleaning up inactive patrons. We'd like to be able to add a syspref to TrackLastPatronActivityTriggers for charges. Especially it should be when a charge is (manually) added and when a charge is paid. There will be cronjobs to expire charges and there could be writeoffs that don't require acitivity from the patron, so not just any change in charges is useful for this tracking. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=40182 Jonathan Druart <jonathan.druart@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |15504 CC| |jonathan.druart@gmail.com Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15504 [Bug 15504] Track Patron's Last Activity -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=40182 Lari Strand <lmstrand@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |Needs Signoff -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=40182 --- Comment #1 from Lari Strand <lmstrand@gmail.com> --- Created attachment 183529 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=183529&action=edit Bug 40182: Update lastseen when adding/modifying charges To test: 1. make a payment/add credit/create an invoice to a patron 2. check that lastseen hasn't updated 3. Check "Adding patron a charge or credit" and "Modifying a patron's charge or credit" from TrackLastPatronActivityTriggers syspref 4. repeat step 1's action 5. Notice lastseen having been updated To test the new triggers you sould use multiple patrons and/or restart memcached since lastseen is not updated for the same patron but once a day -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=40182 Lari Strand <lmstrand@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lmstrand@gmail.com --- Comment #2 from Lari Strand <lmstrand@gmail.com> --- This approach is just a simple way of handling manual accountline modifications' lastseen updates for the patron that doesn't collide with cronjobs modifying patrons' accountlines. The new selections/descriptions for the TrackLastPatronActivityTriggers syspref might also need some input from you guys. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=40182 --- Comment #3 from Lari Strand <lmstrand@gmail.com> --- Writing off some/all charges should also update lastseen for the patron whose account is being dealt with and follows modify_charges (Modifying a patron's charge or credit) preference. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=40182 Owen Leonard <oleonard@myacpl.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |Main Assignee|koha-bugs@lists.koha-commun |lmstrand@gmail.com |ity.org | -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=40182 Lucas Gass (lukeg) <lucas@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lucas@bywatersolutions.com Status|Needs Signoff |Patch doesn't apply -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=40182 CJ Lynce <cj.lynce@westlakelibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |cj.lynce@westlakelibrary.or | |g -- You are receiving this mail because: You are watching all bug changes.
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