[Bug 29154] New: Add hold cancellation reason to Holds Awaiting Pickup page
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 Bug ID: 29154 Summary: Add hold cancellation reason to Holds Awaiting Pickup page Change sponsored?: --- Product: Koha Version: 21.05 Hardware: Macintosh OS: Mac OS Status: NEW Severity: normal Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: pnavarrete@cca.edu QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com Using the authorized value "HOLD_CANCELLATION" allows us to choose a reason a hold was cancelled, which then triggers a patron notice. However, the option to choose a reason does not appear on the Holds Awaiting Pickup page, which is where we cancel holds from often. Can the hold cancellation options be added to this page? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 Andrew Fuerste-Henry <andrew@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |andrew@bywatersolutions.com --- Comment #1 from Andrew Fuerste-Henry <andrew@bywatersolutions.com> --- Agreed, that's an unfortunate oversight. Right now, cancelling a hold from the bib record pops up a modal that asks for a reason. On the other hand, if you're cancelling from the patron record you're given a dropdown with which to pick a reason before clicking cancel. Which option do you think would be more helpful here? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 Andrew Fuerste-Henry <andrew@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |25534 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25534 [Bug 25534] Add ability to specifying and store a reason when cancelling a hold -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 --- Comment #2 from Paul Navarrete <pnavarrete@cca.edu> --- I like the pop up modal for this screen. (sorry to leave this hanging) -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|21.05 |master OS|Mac OS |All Hardware|Macintosh |All -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 Daniel Jordan <daniel.jordan@nottinghamcollege.ac.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |daniel.jordan@nottinghamcol | |lege.ac.uk --- Comment #3 from Daniel Jordan <daniel.jordan@nottinghamcollege.ac.uk> --- We'd also like to see this implemented. Holds Awaiting Pickup is our most commonly visited holds-related page; it'd make sense to have this functionality there. I also agree the modal format works well - dropdowns are my nemesis in that I'm always forgetting to select the reason before pressing cancel. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 Benjamin Daeuber <bdaeuber@cityoffargo.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bdaeuber@cityoffargo.com --- Comment #4 from Benjamin Daeuber <bdaeuber@cityoffargo.com> --- I'd also like to see some sort of bulk action here since the most likely reason we're cancelling holds is that they are expired and we'll do several at once. As far as I know the only way to trigger a notice for that reason is using the cron job, which we do not. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 --- Comment #5 from Owen Leonard <oleonard@myacpl.org> --- The option for selecting a hold cancellation reason is should be working on this page for bulk hold cancellations. There's code for handling this in a modal window. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 --- Comment #6 from Owen Leonard <oleonard@myacpl.org> --- The option for selecting a hold cancellation reason is also missing from the "Cancel all" button (as opposed to the "Cancel selected" button). -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Add hold cancellation |Add hold cancellation |reason to Holds Awaiting |reason to holds awaiting |Pickup page |pickup page -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 Fridolin Somers <fridolin.somers@biblibre.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |fridolin.somers@biblibre.co | |m --- Comment #7 from Fridolin Somers <fridolin.somers@biblibre.com> --- Could this be somehow duplicate of Bug 29007 ? -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 --- Comment #8 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- (In reply to Fridolin Somers from comment #7)
Could this be somehow duplicate of Bug 29007 ?
Different page, 29007 is for the returns page, this is for the holds awaiting pick-up report. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29154 Aude Charillon <aude.charillon@openfifth.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |aude.charillon@openfifth.co | |.uk -- You are receiving this mail because: You are watching all bug changes.
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