[Bug 21394] New: after hold is put into place, can not check out to patron and hold can not be removed
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21394 Bug ID: 21394 Summary: after hold is put into place, can not check out to patron and hold can not be removed Change sponsored?: --- Product: Koha Version: 18.05 Hardware: PC OS: Windows Status: NEW Severity: enhancement Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: kmadden@oaklynschool.org QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com once Hold is confirmed and I try to check it out to a student, a message pops up saying software error 'duplicate id' at that point I can't remove hold in any of the different screens, the book seems to be locked and can no longer be checked out, removed or anything. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21394 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED CC| |katrin.fischer@bsz-bw.de Resolution|--- |INVALID --- Comment #1 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Hi Kimberle, this indicates a problem in your data, there is the same reserve_id for an active hold as an already fulfilled hold in your database. Please check About > System information for more information and also see here: https://wiki.koha-community.org/wiki/DBMS_auto_increment_fix The easiest fix is to delete the duplicate id from the old_reserves table with SQL. Then you will be able to fill the other hold. I am marking invalid as this is a database issue that needs to be fixed on system side. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
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