[Bug 43765] New: Lost item fee not charged a second time when item is lost a second time
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=43765 Bug ID: 43765 Summary: Lost item fee not charged a second time when item is lost a second time Initiative type: --- Sponsorship --- status: Product: Koha Version: Main Hardware: All OS: All Status: NEW Severity: normal Priority: P5 - low Component: Fines and fees Assignee: koha-bugs@lists.koha-community.org Reporter: andrew@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org Target Milestone: --- When lost items are not marked as returned, a patron may end up losing the item multiple times in the same checkout. They are only ever charged the lost fee once per checkout. - set MarkLostItemsAsReturned to only "when receiving payment" - have an item with a replacement cost - set WhenLostChargeReplacementFee to Charge - check your item out to a patron - manually set your item to Lost - confirm your patron is charged the lost item fee - edit your item to not be lost anymore - confirm your patron has a refund for the lost item fee In the real world, this is where time would pass. The patron found the item and so was refunded, but it was still checked out to them so they kept it. . . . And then they lost it again: - edit your item to lost - your patron is not charged a new lost fee -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=43765 Andrew Fuerste-Henry <andrew@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Lost item fee not charged a |Lost item fee not charged a |second time when item is |second time when item is |lost a second time |lost a second time in the | |same checkout -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=43765 Michael Adamyk <michael.adamyk@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |michael.adamyk@bywatersolut | |ions.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=43765 --- Comment #1 from Michael Adamyk <michael.adamyk@bywatersolutions.com> --- To me this sort of makes sense. I can see it being more problematic that Koha could charge multiple times for the same checkout than the reverse... sort of the safer rule of the two options. But it has confused me before as well that I cannot mark something as un-lost and then marking it lost again to charge the patron. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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