[Bug 10828] New: Label creator returns empty pdf, xml or csv file
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 Bug ID: 10828 Summary: Label creator returns empty pdf, xml or csv file Change sponsored?: --- Product: Koha Version: 3.12 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Label printing Assignee: cnighswonger@foundations.edu Reporter: pedro.m.ferreira@mail.cm-portel.pt QA Contact: testopia@bugs.koha-community.org In "LABEL CREATOR" i choose "NEW BATCH" then "ADD ITEM(S)". In "Search for items to add to Batch ", i can sucessfully search for an item and then i can select it to add to the batch. I click the "EXPORT BATCH", and then i select the template and the layout. It is from this point that i detect some problems. When i choose the "Download as PDF" I always get an empty PDF FILE. No labels are created In the error log from apache i have the following messages [Thu Sep 05 15:23:43 2013] [error] [client 213.228.143.2] [Thu Sep 5 15:23:43 2013] label-create-pdf.pl: "my" variable $template masks earlier declaration in same scope at /var/www/koha3.12/intranet/cgi-bin/labels/label-create-pdf.pl line 63., referer: http://catalogobib.cm-portel.pt:82/cgi-bin/koha/labels/label-print.pl [Thu Sep 05 15:23:43 2013] [error] [client 213.228.143.2] [Thu Sep 5 15:23:43 2013] label-create-pdf.pl: regexp failed to match string: at /var/www/koha3.12/lib/C4/Labels/Label.pm line 138., referer: http://catalogobib.cm-portel.pt:82/cgi-bin/koha/labels/label-print.pl [Thu Sep 05 15:23:43 2013] [error] [client 213.228.143.2] [Thu Sep 5 15:23:43 2013] label-create-pdf.pl: Use of uninitialized value $parts[-1] in pattern match (m//) at /var/www/koha3.12/lib/C4/Labels/Label.pm line 160., referer: http://catalogobib.cm-portel.pt:82/cgi-bin/koha/labels/label-print.pl [Thu Sep 05 15:23:43 2013] [error] [client 213.228.143.2] [Thu Sep 5 15:23:43 2013] label-create-pdf.pl: Use of uninitialized value $parts[-1] in pattern match (m//) at /var/www/koha3.12/lib/C4/Labels/Label.pm line 160., referer: http://catalogobib.cm-portel.pt:82/cgi-bin/koha/labels/label-print.pl [Thu Sep 05 15:23:43 2013] [error] [client 213.228.143.2] [Thu Sep 5 15:23:43 2013] label-create-pdf.pl: regexp failed to match string: at /var/www/koha3.12/lib/C4/Labels/Label.pm line 165., referer: http://catalogobib.cm-portel.pt:82/cgi-bin/koha/labels/label-print.pl I Have KOHA 3.12 and i migrate the Database from version 3.0.6.04 -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 Pedro Ferreira <pedro.m.ferreira@mail.cm-portel.pt> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - low |P1 - high -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 --- Comment #1 from Chris Nighswonger <cnighswonger@foundations.edu> --- We'll need a little more information to determine if this is a bug or a problem with data corruption during your upgrade. Please attach the following: 1. A pdf file created from your installation which is "blank." 2. Some marc records with the items used on the "blank" form. -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 --- Comment #2 from Pedro Ferreira <pedro.m.ferreira@mail.cm-portel.pt> --- Created attachment 20810 --> http://bugs.koha-community.org/bugzilla3/attachment.cgi?id=20810&action=edit blank pdf file -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 Pedro Ferreira <pedro.m.ferreira@mail.cm-portel.pt> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #20810|0 |1 is obsolete| | --- Comment #3 from Pedro Ferreira <pedro.m.ferreira@mail.cm-portel.pt> --- Created attachment 20811 --> http://bugs.koha-community.org/bugzilla3/attachment.cgi?id=20811&action=edit blank pdf file Batch file created from this record http://catalogobib.cm-portel.pt/cgi-bin/koha/opac-MARCdetail.pl?biblionumber... catalogobib.cm-portel.pt is our Municipality public library link -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 --- Comment #4 from Pedro Ferreira <pedro.m.ferreira@mail.cm-portel.pt> --- Just made 2 fresh intalls koha-3.12.04 and koha-3.08.16 in koha-3.12.04 the labels are also empty as in version 3.12.02 in koha-3.08.16 i get the same error [Tue Sep 10 17:27:42 2013] [error] [client 192.168.20.251] [Tue Sep 10 17:27:42 2013] label-create-pdf.pl: Use of uninitialized value $parts[-1] in pattern match (m//) at /var/www/koha3.08.16/lib/C4/Labels/Label.pm line 160., referer: http://192.168.40.233:86/cgi-bin/koha/labels/label-print.pl [Tue Sep 10 17:27:42 2013] [error] [client 192.168.20.251] [Tue Sep 10 17:27:42 2013] label-create-pdf.pl: Use of uninitialized value $parts[-1] in pattern match (m//) at /var/www/koha3.08.16/lib/C4/Labels/Label.pm line 160., referer: http://192.168.40.233:86/cgi-bin/koha/labels/label-print.pl [Tue Sep 10 17:27:42 2013] [error] [client 192.168.20.251] [Tue Sep 10 17:27:42 2013] label-create-pdf.pl: regexp failed to match string: at /var/www/koha3.08.16/lib/C4/Labels/Label.pm line 165., referer: http://192.168.40.233:86/cgi-bin/koha/labels/label-print.pl I really dont have a clue what is happening and how to start drilling down the problem -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 --- Comment #5 from Pedro Ferreira <pedro.m.ferreira@mail.cm-portel.pt> --- I have reached a solution. i think What generates the blank data is a file called Label.pm that exists in the koha instalation dir. For example in my current instalations using the packages available in koha downloads i have version 3.08.16 /var/www/koha3.08.16/lib/C4/Labels/Label.pm version 3.12.02 /var/www/koha3.12/lib/C4/Labels/Label.pm version 3.12.04 /var/www/koha3.12.04/lib/C4/Labels/Label.pm all of this files dont generate any input. But when i installed the koha-common from the debian tree (Codename: squeeze) i have this file /usr/share/koha/lib/C4/Labels/Label.pm And if i copy the file to the correct place in version 3.08 and 3.12 everything works and the pdf gets the correct data. -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 Chris Nighswonger <cnighswonger@foundations.edu> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |robin@catalyst.net.nz --- Comment #6 from Chris Nighswonger <cnighswonger@foundations.edu> --- (In reply to Pedro Ferreira from comment #5)
I have reached a solution. i think
But when i installed the koha-common from the debian tree (Codename: squeeze) i have this file /usr/share/koha/lib/C4/Labels/Label.pm And if i copy the file to the correct place in version 3.08 and 3.12 everything works and the pdf gets the correct data.
This sounds like a package problem, so I'm adding Robin to the cc list with the hopes that he can comment on it. -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 --- Comment #7 from Robin Sheat <robin@catalyst.net.nz> --- (In reply to Chris Nighswonger from comment #6)
This sounds like a package problem, so I'm adding Robin to the cc list with the hopes that he can comment on it.
I don't think it is related to the packages. Pedro, can you please clarify: When you say:
But when i installed the koha-common from the debian tree (Codename: squeeze) i have this file /usr/share/koha/lib/C4/Labels/Label.pm And if i copy the file to the correct place in version 3.08 and 3.12 everything works and the pdf gets the correct data.
do you mean that you are taking Label.pm and copying it into /var/www/koha3.12/lib/C4/Labels/Label.pm? If so, it looks like your 3.12 has a wrong or broken version for some reason, whereas the package has the correct one. Or I'm misreading something. -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 --- Comment #8 from Robin Sheat <robin@catalyst.net.nz> --- Rephrase for clarity:
do you mean that you are taking Label.pm and copying it into /var/www/koha3.12/lib/C4/Labels/Label.pm?
do you mean that you are taking /usr/share/koha/lib/C4/Labels/Label.pm and copying it into /var/www/koha3.12/lib/C4/Labels/Label.pm? -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 --- Comment #9 from Pedro Ferreira <pedro.m.ferreira@mail.cm-portel.pt> --- yes that is correct $ cp /usr/share/koha/lib/C4/Labels/Label.pm /var/www/koha3.12/lib/C4/Labels/Label.pm -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |10746 -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on|10746 | -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10828 Chris Nighswonger <cnighswonger@foundations.edu> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |WORKSFORME --- Comment #10 from Chris Nighswonger <cnighswonger@foundations.edu> --- (In reply to Pedro Ferreira from comment #9)
yes that is correct
$ cp /usr/share/koha/lib/C4/Labels/Label.pm /var/www/koha3.12/lib/C4/Labels/Label.pm
I tend to agree with Robin that this looks like broken non-package installs. I'm closing this as WORKSFORME since it does, indeed, work for me on my dev installs as well as the production installation we run here. -- You are receiving this mail because: You are watching all bug changes.
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