[Bug 3607] New: Lost item returned credit to borrower - but can't resolve credit
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=3607 Summary: Lost item returned credit to borrower - but can't resolve credit Product: Koha Version: HEAD Platform: PC OS/Version: Windows 2000 Status: NEW Severity: enhancement Priority: P5 Component: Circulation AssignedTo: gmcharlt@gmail.com ReportedBy: dschust1@gmail.com Estimated Hours: 0.0 Change sponsored?: --- Bug 3265 - asks for credit when lost item returned - it is creating the credit on the borrower account, but not changing the status to available. This bug though happens because the credit on the account is not able to clear. In order to balance the borrowers account to Zero one has to create a manual invoice - which you then can't write off or pay because the credit remains. -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=3607 Jane Wagner <jwagner@ptfs.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jwagner@ptfs.com -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=3607 --- Comment #1 from David Schuster <dschust1@gmail.com> 2009-10-22 14:19:31 --- (In reply to comment #0)
Bug 3265 - asks for credit when lost item returned - it is creating the credit on the borrower account, but not changing the status to available.
This bug though happens because the credit on the account is not able to clear. In order to balance the borrowers account to Zero one has to create a manual invoice - which you then can't write off or pay because the credit remains.
schuster If it was paid already and then a credit is created I don't have a way to indicate I gave them the money back. 09:16 jwagner schuster, yes, I've seen that problem. If the patron had paid the replacement cost in the meantime, then returned the book, there's a "credit" in the sense. 09:16 jwagner Sorry, in the sense that the original charge is taken off the account. But it doesn't seem to know or care that it was paid in the meantime. 09:16 schuster Yes but there isn't a drop down to say waive, pay etc... so you have to create a manual invoice to clear the record after you give the person money back. 09:17 schuster When you run SQL's then the system things the borrower still has this outstanding credit. 09:17 schuster things/thinks 09:17 jwagner Yeah, that's a general Koha thing that needs work. -- Configure bugmail: http://bugs.koha.org/cgi-bin/bugzilla3/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
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