https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=39984 Bug ID: 39984 Summary: Recall notices use the email template to generate SMS notices Change sponsored?: --- Product: Koha Version: Main Hardware: All OS: All Status: NEW Severity: major Priority: P5 - low Component: Notices Assignee: koha-bugs@lists.koha-community.org Reporter: emily.lamancusa@montgomerycountymd.gov QA Contact: testopia@bugs.koha-community.org Depends on: 23781 Found when testing bug 36020 and replicated on main - the recall notices RETURN_RECALLED_ITEM and PICKUP_RECALLED_ITEM both ignore the SMS notice template, and send the email notice template even when SMS is called for. To reproduce: 1. Enable UseRecalls syspref and set corresponding circulation rules: - Recalls allowed - Recalls per record - On shelf recalls allowed - set to "If any unavailable" - Recall due date interval - Recall pickup period 2. Set SMSSendDriver syspref to "Email" 3. Go to Tools > Notices and Slips 4. Edit the notice templates for RETURN_RECALLED_ITEM and PICKUP_RECALLED_ITEM: - Make sure both notices have templates defined for email and SMS notices - Make sure the email template is different from the SMS template 5. Find or create two patron accounts - Patron A and Patron B 6. Edit the following fields on both patron accounts: - Make sure an email address is defined - Under Patron Messaging Preferences, enable all Email and SMS notices (no digests) - Under Patron Messaging Preferences, enter a phone number for SMS 7. Check out an item to Patron A 8. Log into the OPAC as Patron B 9. Search for the item you checked out in step 5 10. Place a recall on that item 11. In the staff interface, check that item in and confirm the recall 12. Check the Notices tab on Patron A's account => You should see two new notices to return a recalled item - one email notice and one SMS notice 13. Look at the previews for the two notices => They are the same! :( 14. Check the Notices tab on Patron A's account => You should see two new notices to pick up a recalled item - one email notice and one SMS notice 15. Look at the previews for the two notices => They are the same! :( Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23781 [Bug 23781] Recalls notices and messaging preferences -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.