[Bug 21767] New: patrons unable to authenticate their library account via ebook clients
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21767 Bug ID: 21767 Summary: patrons unable to authenticate their library account via ebook clients Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: blocker Priority: P5 - low Component: Authentication Assignee: koha-bugs@lists.koha-community.org Reporter: cplatt@monocoe.org QA Contact: testopia@bugs.koha-community.org CC: dpavlin@rot13.org Patrons try to log into overdrive to check out a library ebook but get authentication server time out response. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21767 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |katrin.fischer@bsz-bw.de, | |nick@bywatersolutions.com --- Comment #1 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Which is the exact version you have tested this with? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21767 --- Comment #2 from Nick Clemens <nick@bywatersolutions.com> --- Have you setup a SIP connection for OverDrive to authenticate against? And have you tested the connection to ensure that it is working? Additionally you will need to check the values in your system preferences with OverDrive and request access for the OverDrive patron authentication API at developer.overdrive.com - let them know you are setting up access for Koha and they should get back to you -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21767 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|blocker |normal -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21767 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |aceruti@monocoe.org --- Comment #3 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- *** Bug 21768 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21767 David Cook <dcook@prosentient.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dcook@prosentient.com.au -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21767 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|patrons unable to |Overdrive: patrons unable |authenticate their library |to authenticate their |account via ebook clients |library account via ebook | |clients -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21767 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |INVALID --- Comment #4 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- (In reply to Nick Clemens from comment #2)
Have you setup a SIP connection for OverDrive to authenticate against? And have you tested the connection to ensure that it is working?
Additionally you will need to check the values in your system preferences with OverDrive and request access for the OverDrive patron authentication API at developer.overdrive.com - let them know you are setting up access for Koha and they should get back to you
There has been no further information provided by the reporter since Nick's comment. Closing INVALID for now. Please reopen if this is still an issue. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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