[Bug 31484] New: Renewals disabled message doesn't display all reasons why something cannot be renewed
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31484 Bug ID: 31484 Summary: Renewals disabled message doesn't display all reasons why something cannot be renewed Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Circulation Assignee: koha-bugs@lists.koha-community.org Reporter: lucas@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com There are many reasons why the renewals-disabled button might display in the issues table but not all of them will display depending on the circumstance, this can hamper librarians ability to make correct choices. For example: 1. Have an item checkout out what can be renewed at least one time BUT make that item overdue. 2. In the renewal column you'll see "0 Not allowed: overdue". That is good. 3. Have 'AllowRenewalOnHoldOverride' set to 'Don't allow' 4. Place the same item from 1-2 on hold. Make it an item level hold on that specific item. 5. Look at the issues table again, it still says "0 Not allowed: overdue". 6. The message should include some language saying the item can't be renewed becuase it is on hold AND it is overdue. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31484 Avery Campbell (Butte County Library (CA)) <acampbell@buttecounty.ca.gov> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |acampbell@buttecounty.ca.go | |v --- Comment #1 from Avery Campbell (Butte County Library (CA)) <acampbell@buttecounty.ca.gov> --- We have seen the same situation. We have 'AllowRenewalOnHoldOverride' set to 'Don't allow' and 'AllowRenewalLimitOverride' set to 'Allow'. When there are renewals remaining and a hold, it will just say 'On Hold' but when there are no renewals remaning and it is on hold, it says '4 Not renewable (0 of 4 renewals remaining)' and it allows us to override the renewal. After we renew, however, it says 'renewal failed: on hold.' If it were to just say 'On Hold' and now allow the override, then that might be clearer for staff to know they can't renew the item. It seems like a prioritization issue between 'AllowRenewalOnHoldOverride' and 'AllowRenewalLimitOverride'. - If on hold and renews are not maxed, it will say 'On Hold'. (current behavior) - If not on hold and renews are maxed, it will say 'Not Renewable' (current behavior) - If it is on hold and renews are maxed, it will say 'On Hold' (changed behavior) I don't know if this will make sense if both sysprefs are marked 'allow', so a combo message, like Lucas suggested (The message should include some language saying the item can't be renewed because it is on hold AND it is overdue.) might be clearer for all situations. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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