[Bug 23690] New: During checkout, window hangs with a pop up "Loading...you may continue scanning." This message, whilst confounding, impedes staff from accessing other aspects of the patron record. Our work around has been to advise staff to print check-out slip.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23690 Bug ID: 23690 Summary: During checkout, window hangs with a pop up "Loading...you may continue scanning." This message, whilst confounding, impedes staff from accessing other aspects of the patron record. Our work around has been to advise staff to print check-out slip. Change sponsored?: --- Product: Koha Version: 18.11 Hardware: All OS: All Status: NEW Severity: major Priority: P5 - low Component: Patrons Assignee: koha-bugs@lists.koha-community.org Reporter: julie.kent@huntsvillelibrary.ca QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com Created attachment 93208 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=93208&action=edit screen shot of pop-up message "Loading...you can continue scanning." This message, whilst confounding, impedes staff from accessing other aspects of the patron record. Our work-around has been to advise staff to print check-out slip. Patrons with email do received an confirmation of checked out items. However, if this is a system preference that can be removed without compromising the integrity of the patron record nor check out process, I would like to know and to know how to change the system preference. Please, help! -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23690 Owen Leonard <oleonard@myacpl.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|During checkout, window |During checkout, window |hangs with a pop up |hangs with a pop up |"Loading...you may continue |"Loading...you may continue |scanning." This message, |scanning." |whilst confounding, impedes | |staff from accessing other | |aspects of the patron | |record. Our work around | |has been to advise staff | |to print check-out slip. | -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23690 --- Comment #1 from Owen Leonard <oleonard@myacpl.org> --- Did this behavior start after an upgrade? Have you tried clearing your browser cache? Do you have any custom JavaScript in the IntranetUserJS system preference? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23690 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |katrin.fischer@bsz-bw.de Resolution|--- |WORKSFORME Status|NEW |RESOLVED --- Comment #2 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Hi Julie, I've tested on 18.11 and this doesn't appear to be a general problem. Another thing to check is your item data - make sure item type, home and holding branches are always set. Please let us know if Owen's and my suggestions didn't help you and the problem persists. Closing the bug meanwhile. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23690 David Cook <dcook@prosentient.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dcook@prosentient.com.au --- Comment #3 from David Cook <dcook@prosentient.com.au> --- There is a problem related to this but the original description isn't clear enough... -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23690 David Cook <dcook@prosentient.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.koha-community | |.org/bugzilla3/show_bug.cgi | |?id=25678 -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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