https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=14610 --- Comment #269 from Jonathan Druart <jonathan.druart@bugs.koha-community.org> --- Pedro, the email is picked when the emails are going to be sent, see C4::Letters::_send_message_by_email: 1258 my $patron = Koha::Patrons->find( $message->{borrowernumber} ); 1259 my $to_address = $message->{'to_address'}; 1260 unless ($to_address) { Are you sure the user has a valid email address? If yes, please open a new bug report. -- You are receiving this mail because: You are watching all bug changes.