[Bug 35066] New: In the Holds Queue, add ability to decline to fill a hold and automatically push to the next branch
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 Bug ID: 35066 Summary: In the Holds Queue, add ability to decline to fill a hold and automatically push to the next branch Change sponsored?: --- Product: Koha Version: 22.11 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: catrina@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com For libraries using the holds queue, they should have the ability to deny filling the hold so it would push the item onto the next branch's holds queue without having to wait for the cron to run. Right now, the only way to move an item off a library's queue is to mark it as missing/lost or damaged. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 krkincai@elkocountynv.net changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |krkincai@elkocountynv.net --- Comment #1 from krkincai@elkocountynv.net --- I agree with having a way to immediately deny an item that we know we will not be sending (for whatever reason). The current workarounds either cause other issues/additional steps for staff or the hold gets stuck at a library that will not send it. This would also help with items that should be caught by the cron job but are missed (whether the item record has the wrong information or through another bug). -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 Janet McGowan <janet.mcgowan@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |janet.mcgowan@ptfs-europe.c | |om -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 Lisette Scheer <lisette.scheer@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lisette.scheer@bywatersolut | |ions.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 karie.straube@yavapaiaz.gov changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |karie.straube@yavapaiaz.gov -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 Michael Adamyk <michael.adamyk@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |michael.adamyk@bywatersolut | |ions.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 Michelle Spinney <mspinney@clamsnet.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mspinney@clamsnet.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 Brendan Lawlor <blawlor@clamsnet.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |blawlor@clamsnet.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 ecn-tr.now.libraries@nhs.net <ecn-tr.now.libraries@nhs.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ecn-tr.now.libraries@nhs.ne | |t -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 Andrew Auld <andrew.auld@openfifth.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |andrew.auld@openfifth.co.uk -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 --- Comment #2 from Andrew Auld <andrew.auld@openfifth.co.uk> --- This is something that our NHS consortia in the UK would also benefit from. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 Amber Hoskins <ahoskins@nckls.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ahoskins@nckls.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 Carolyn Hughesman <chughesman@cclsny.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |chughesman@cclsny.org --- Comment #3 from Carolyn Hughesman <chughesman@cclsny.org> --- +1 This would be very useful to our consortia. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 carthur@slolibrary.org <carthur@slolibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |carthur@slolibrary.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 --- Comment #4 from carthur@slolibrary.org <carthur@slolibrary.org> --- +1 -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|In the Holds Queue, add |In the holds queue, add |ability to decline to fill |ability to decline to fill |a hold and automatically |a hold and automatically |push to the next branch |push to the next branch Version|22.11 |Main --- Comment #5 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- +1 I think this would make a lot of sense and improve the workflow. Maybe we could store the libraries that declined to fill the hold in a separate table/column to exclude them when the holds queue is refreshed (either RT or by the con) -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 ayoung <ayoung@oslri.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ayoung@oslri.net --- Comment #6 from ayoung <ayoung@oslri.net> --- +1 This would be a great tool for libraries. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 --- Comment #7 from Amber Hoskins <ahoskins@nckls.org> --- +1 We would love to have this feature in our consortium. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35066 Sarah Cornell <sbcornell@cityofportsmouth.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sbcornell@cityofportsmouth. | |com --- Comment #8 from Sarah Cornell <sbcornell@cityofportsmouth.com> --- +1 We have 5 school libraries and one main library. We find that the HoldsQueuePrioritizeBranch works best for us in most situations, but we need to balance that with being able to push holds to the next branch. We would like to be able to do that manually (this bug) but also automate it (Bug 32328). -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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