[Bug 36236] New: minimum initial configuration
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=36236 Bug ID: 36236 Summary: minimum initial configuration Change sponsored?: --- Product: Koha Version: 23.11 Hardware: All OS: Linux Status: NEW Severity: enhancement Priority: P5 - low Component: Installation and upgrade (web-based installer) Assignee: koha-bugs@lists.koha-community.org Reporter: giurassico@libero.it QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com Created attachment 162765 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=162765&action=edit support I installed Koha latest release on a new VM, the operating system is UBUNTU 23.10 I carried out all the steps on the OS side and arrived at the WEB configuration http://192.168.116.11:8001/cgi-bin/koha/installer/install.pl I have carried out all the configuration steps with positive results When I attempted to run the last task: Initial Minimum Configuration I received the message an error occurred Error 500 Having not completed the step, I cannot log in and proceed with the construction of the new library If I try to relaunch http://192.168.116.11:8001/cgi-bin/koha/installer/install.pl I get two update database screens and by continuing through the requests I get to the login page but as I don't have the users I'm blocked -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=36236 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|enhancement |major Summary|minimum initial |Web installer broken with |configuration |error 500 --- Comment #1 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Hi Gabriele, I just tested the web installer for 23.11 and it finished without any problem. This makes me think, that this might be more of a support issue, than a bug. What you could do is try to drop the database, create it again and re-run the web installer. sudo koha-mysql instancename drop database koha_instancename; create database koha_instancename; quit; You might need to restart after this to trigger the installer. You can watch the logs, while working through the settings, if you hit the error 500 again, it might give a better clue on what is going on: tail -f /var/log/koha/instancename/*.log Please note your steps and what you have entered, if you hit the error 500 again, we might have more information that helps to resolve. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=36236 --- Comment #2 from Gabriele <giurassico@libero.it> --- Hi Katrin, I followed your instructions and I solved it, in the meantime I had done another installation and by not installing the Italian language before doing the setup via the web it had worked as per the manual. At this point, do you think it could have been the Italian language? Thanks for replying to me even if it wasn't a BUG. I would like to ask you if you can kindly tell me if there is support, how much it costs and where I can find it in Italy. Thank you -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=36236 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #3 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- It could be that an error in the translation broke something in the process, that should not happen, but it does sometimes. You can find free and paid support options via the community website, see here: https://koha-community.org/support/ -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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