[Bug 26348] New: Create Account Button Does Not Send Account Verification Email
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26348 Bug ID: 26348 Summary: Create Account Button Does Not Send Account Verification Email Change sponsored?: --- Product: Koha Version: 20.05 Hardware: PC OS: Windows Status: NEW Severity: normal Priority: P5 - low Component: bugs.koha-community.org Assignee: koha-bugs@lists.koha-community.org Reporter: jeff96hcs@yahoo.com QA Contact: testopia@bugs.koha-community.org Prerequisites: Must reach the page that says "A confirmation email has been sent containing a link to continue creating an account. The link will expire if an account is not created within 3 days." Steps to Reproduce: - Click "New Account" in main tab to go to create account page - Go to lower right corner of page. Enter e-mail address in text prompt, check the checkbox saying "I have read Bugzilla Etiquette and the Mozilla Community Participation Guidelines and agree to abide by them." - Click "Create Account" Button Actual Results: You arrive at the page that says "A confirmation email has been sent containing a link to continue creating an account. The link will expire if an account is not created within 3 days." However, no confirmation email appears in the inbox or spam of the entered email address Expected Results: You arrive at the page that says "A confirmation email has been sent containing a link to continue creating an account. The link will expire if an account is not created within 3 days." A confirmation email should already appear in the inbox or spam of the entered email address -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26348 --- Comment #1 from jeff96hcs@yahoo.com --- Created attachment 109471 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=109471&action=edit Email does NOT appear in spam -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26348 --- Comment #2 from jeff96hcs@yahoo.com --- Created attachment 109472 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=109472&action=edit Email does NOT appear in inbox -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26348 --- Comment #3 from jeff96hcs@yahoo.com --- Created attachment 109473 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=109473&action=edit The page that confirms that a confirmation email was sent to create new account -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26348 --- Comment #4 from Owen Leonard <oleonard@myacpl.org> --- Have you checked to see if the message in the "message_queue" table? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26348 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |INVALID Status|NEW |RESOLVED --- Comment #5 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Hi Jeff, this is the Koha project - an Open source library system.
From your screenshots and the description I am not sure you meant to file the bug here. We don't ask for "I have read Bugzilla Etiquette and the Mozilla Community..." here.
Our test reads: "To create a Bugzilla account, all you need to do is to enter a legitimate email address. You will receive an email at this address to confirm the creation of your account. You will not be able to log in until you receive the email. If it doesn't arrive within a reasonable amount of time, you may contact the maintainer of this Bugzilla installation at chris@bigballofwax.co.nz." -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
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