[Bug 38648] New: Resolution of a claimed return is not logged
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38648 Bug ID: 38648 Summary: Resolution of a claimed return is not logged Change sponsored?: --- Product: Koha Version: 24.05 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Transaction logs Assignee: koha-bugs@lists.koha-community.org Reporter: esther.melander@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org Assigning a lost status of claims returned is logged with the item. Resolution of the claimed return status is not logged. Another aspect of this is the patron log does not show a claim was made, nor does it log the resolution of the claim. Should the resolution of the claimed return be logged with the item or with the patron? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38648 Michelle Spinney <mspinney@clamsnet.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mspinney@clamsnet.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38648 Marie-Luce Laflamme <marie-luce.laflamme@inlibro.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |marie-luce.laflamme@inlibro | |.com --- Comment #1 from Marie-Luce Laflamme <marie-luce.laflamme@inlibro.com> --- This would be helpful to add in logs. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38648 trevor.diamond@mainlib.org changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |trevor.diamond@mainlib.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38648 --- Comment #2 from trevor.diamond@mainlib.org --- As of 25.05, it doesn't look like a claim changed is recorded on the item record if it is already lost. So if an item becomes long overdue and the patron disputes it, there is no record of the dispute or resolution. It would be very helpful to be able to follow the trail of these kinds of things, especially when there are many branches in the system and there's a question of disappearing claims. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38648 Martin Renvoize (ashimema) <martin.renvoize@openfifth.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |martin.renvoize@openfifth.c | |o.uk Blocks| |22794 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22794 [Bug 22794] Improve and extend staff accessible logging in Koha -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
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