[Bug 24659] New: Improve Patron Notice Status options to be more clear to staff
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24659 Bug ID: 24659 Summary: Improve Patron Notice Status options to be more clear to staff Change sponsored?: --- Product: Koha Version: 19.05 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Patrons Assignee: koha-bugs@lists.koha-community.org Reporter: margaret@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com When patron messaging preferences are selected not to send courtesy notices, and there is no email for them to be sent to, Koha generates a notice and marks it as failed. The case I'm specifically looking at involves Auto Renewal notices. These “failures” are visible in the Patron Notices Log and then general circulation staff sees “failed” and gets confused. Staff education is important, but we can make things easier for our users by clarifying these types of messages. Either we could skip making them, as determined the Patron messaging preferences, to find a better status term for these types of messages. "Not applicable" "Unsent" "Not required" "No emails selected" -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24659 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |katrin.fischer@bsz-bw.de --- Comment #1 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- I'd vote for not generating notices in this case - if a patron has opted out of receiving notices by not adding an email address, we should not generate any. I think it doesn't generate emails for all notices, would you object to make this about the auto-renewal notice for now and change the bug description accordingly? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24659 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|19.05 |master -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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