[Bug 24140] New: I can’t clear/delete holds.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24140 Bug ID: 24140 Summary: I can’t clear/delete holds. Change sponsored?: --- Product: Koha Version: unspecified Hardware: All OS: All Status: NEW Severity: major Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: kathy@gosfordcommunity.org.au QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com Relatively new user here! Testing holds yesterday but now can’t clear or delete those holds either as Patron through OPAC or as Librarian. Keep getting Internal server error. Tried on both IPad and PC. Help! Thank you. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24140 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |katrin.fischer@bsz-bw.de --- Comment #1 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Hi Kelly, this could be a bug, but it could also be related to your setup. You might want to try the mailing list to help you nail down the problem a bit more first. Some things you could check: - What is the specific error behind the "Internal server error"? You will find the full message in your Plack error logs on the server. - What is the exact version of Koha you are using? - How has it been installed? - And a last idea to check: Do your items have itemtypes set? -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24140 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|I can’t clear/delete holds. |I can't clear/delete holds Severity|major |normal -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24140 --- Comment #2 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Tested on master - cancelling holds from OPAC and patron account worked ok for me. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24140 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |WORKSFORME --- Comment #3 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- One likely problem is 'duplicate id' - please check your About page / system information tab for information. Marking WORKSFORME for now, until we have more information. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
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