[Bug 16882] New: Circ restrictions caused by long overdue should be removed when the offending item is returned
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 Bug ID: 16882 Summary: Circ restrictions caused by long overdue should be removed when the offending item is returned Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Circulation Assignee: koha-bugs@lists.koha-community.org Reporter: nick@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com If a patron is restricted due to a long voerdue and that item is returned, but they have another item overdue by a day their restriction will not be lifted. Some libraries would like to the the restriction tied to the specific item. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 Johnny Rotten <georgew@latahlibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |george@nekls.org, | |georgew@latahlibrary.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 George Williams (NEKLS) <george@nekls.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC|georgew@latahlibrary.org | -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 Lisette Scheer <lisetteslatah@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lisetteslatah@gmail.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 Magnus Enger <magnus@libriotech.no> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |magnus@libriotech.no --- Comment #1 from Magnus Enger <magnus@libriotech.no> --- I agree it would make sense to be able to tie a restriction to a specific on loan item, and then remove that specific restriction when the item is returned. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 robbinsk@middlesex.mass.edu changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |robbinsk@middlesex.mass.edu -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 --- Comment #2 from robbinsk@middlesex.mass.edu --- We encountered this issue yesterday. Patron returned a long overdue item but the restriction was not removed because she had another item out that was one day overdue. I think the restriction should be removed as long as all of the patron's long overdue items have been returned. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |katrin.fischer@bsz-bw.de --- Comment #3 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- The ODUE restriction is set by sending out a notice x days after due date. I think we could check the due dates of the other items on lifting the restriction maybe. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 Chris Slone <cslone@camdencountylibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |cslone@camdencountylibrary. | |org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 --- Comment #4 from Chris Slone <cslone@camdencountylibrary.org> --- Running into a similar thing that perhaps needs to be a different bug(?), but the restriction is also not lifted if the charge for the long overdue/lost item is paid or written off. The restriction has to be manually removed. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 Deb <dstephen@dubuque.lib.ia.us> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dstephen@dubuque.lib.ia.us --- Comment #5 from Deb <dstephen@dubuque.lib.ia.us> --- We are also having this problem. Our restricted patrons are returning items but the restriction must be removed manually. Our patrons are restricted from checking out if a single item is 7days past due. Upon return the restriction should be removed automatically. The bug is keeping patrons from using our self checks. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 Andrew Fuerste-Henry <andrew@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |andrew@bywatersolutions.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 --- Comment #6 from Andrew Fuerste-Henry <andrew@bywatersolutions.com> --- +1 here, I've spoken to many libraries that would prefer the restriction be specific to the item(s) that triggered the notice. This could be a new syspref tied to AutoRemoveOverduesRestrictions so it asks: "(Do / Do not) allow OVERDUES restrictions triggered by sent notices to be cleared automatically when (all / triggering) overdue items are returned by a patron." -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 --- Comment #7 from Andrew Fuerste-Henry <andrewfh@dubcolib.org> --- Another +1 on here now that I'm working in a library that would like for overdues restrictions to clear based on *triggering* overdues rather than all overdues. (In reply to Andrew Fuerste-Henry from comment #6)
+1 here, I've spoken to many libraries that would prefer the restriction be specific to the item(s) that triggered the notice. This could be a new syspref tied to AutoRemoveOverduesRestrictions so it asks: "(Do / Do not) allow OVERDUES restrictions triggered by sent notices to be cleared automatically when (all / triggering) overdue items are returned by a patron."
-- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |michaela.sieber@kit.edu -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16882 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |DUPLICATE Status|NEW |RESOLVED --- Comment #8 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- I think 29145 would work here, but is currently failed QA. *** This bug has been marked as a duplicate of bug 29145 *** -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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