[Bug 26646] New: Holds to Pull should show distinct item-level holds
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 Bug ID: 26646 Summary: Holds to Pull should show distinct item-level holds Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: normal Priority: P5 - low Component: Circulation Assignee: koha-bugs@lists.koha-community.org Reporter: andrew@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com In Holds to Pull (pendingreserves.pl), we group the listed holds by biblionumber. That causes some confusion when a title has multiple item-level holds on it. To recreate: - find a bib with 2 items - place an item-level hold on item 1 for patron A - place an item-level hold on item 2 for patron B - go to Holds to Pull - it shows one entry for the bib, indicates 2 items should be pulled, but only lists patron A It would be more helpful to list these two holds separately, so it tells the librarian to get item 1 for patron A and item 2 for patron B -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 --- Comment #1 from Andrew Fuerste-Henry <andrew@bywatersolutions.com> --- Created attachment 111403 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=111403&action=edit Bug 26646: Group holds to pull by item rather than bib To test: 1 - find a bib with 2 items 2 - place an item-level hold on item 1 for patron A 3 - place an item-level hold on item 2 for patron B 4 - go to Holds to Pull 5 - it shows one entry for the bib, indicates 2 items should be pulled, but only lists patron A 6 - apply patch, restart services 7 - reload Holds to Pull, confirm it now shows two entries, one for each item -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 Andrew Fuerste-Henry <andrew@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED --- Comment #2 from Andrew Fuerste-Henry <andrew@bywatersolutions.com> --- This still needs a little thought. With the patch: - find a bib with two items - place a bib-level hold for patron C - place an item-level hold on item 1 for patron A - place an item-level hold on item 2 for patron B - go to Holds to Pull - it shows 3 lines (one each for patrons A,B,C) even though only 2 holds can be filled -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 Andrew Fuerste-Henry <andrew@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEW -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 Andrew Fuerste-Henry <andrew@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #111403|0 |1 is obsolete| | --- Comment #3 from Andrew Fuerste-Henry <andrew@bywatersolutions.com> --- Comment on attachment 111403 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=111403 Bug 26646: Group holds to pull by item rather than bib Obsoleting this patch that didn't quite work when I wrote it and almost certainly won't apply now. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 Rhonda Kuiper <rkuiper@roundrocktexas.gov> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rkuiper@roundrocktexas.gov --- Comment #4 from Rhonda Kuiper <rkuiper@roundrocktexas.gov> --- We are interested in getting the holds to pull to show all item level holds for a biblio. The situation that brought this problem to our attention is as follows: Patron A puts item-level holds on two items on a single biblio record. We run the hold to pull report and only one item shows on the report. We pull it and scan it in. Then later that day or the next morning we run the report again and the second item show up. We pull it and scan it in. The experience for the patron is that they get two hold notices between 4 and 18 hours apart which could lead to two trips to the library when they could have received the hold notices at the 'same' time and made one trip. Rhonda K. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 Mirjam Vantieghem <mirjam.vantieghem@etf.edu> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mirjam.vantieghem@etf.edu --- Comment #5 from Mirjam Vantieghem <mirjam.vantieghem@etf.edu> --- +1 We also have biblio records of multi-volume works, so each item is a different volume and it's possible a patron wants two volumes at the same time. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 Michael Adamyk <michael.adamyk@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |michael.adamyk@bywatersolut | |ions.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 Marcel de Rooy <m.de.rooy@rijksmuseum.nl> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |m.de.rooy@rijksmuseum.nl --- Comment #6 from Marcel de Rooy <m.de.rooy@rijksmuseum.nl> --- Still seeing this. Found in 24.11 but main still does the same. Note that the pref DisplayMultiItemHolds makes the need for a change perhaps even greater. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 --- Comment #7 from Marcel de Rooy <m.de.rooy@rijksmuseum.nl> --- If there are item level holds and biblio level holds on the same biblio, this may get messy.. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 Marcel de Rooy <m.de.rooy@rijksmuseum.nl> changed: What |Removed |Added ---------------------------------------------------------------------------- Assignee|koha-bugs@lists.koha-commun |m.de.rooy@rijksmuseum.nl |ity.org | Status|NEW |ASSIGNED -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 --- Comment #8 from Marcel de Rooy <m.de.rooy@rijksmuseum.nl> --- Will give this a try now. No guarantees :) -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 Marcel de Rooy <m.de.rooy@rijksmuseum.nl> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.koha-community | |.org/bugzilla3/show_bug.cgi | |?id=40979 --- Comment #9 from Marcel de Rooy <m.de.rooy@rijksmuseum.nl> --- See also bug 40979. The new item groups are not implemented correctly in Holds to pull making fixes like this one here much harder. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 Marcel de Rooy <m.de.rooy@rijksmuseum.nl> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |CONFIRMED Assignee|m.de.rooy@rijksmuseum.nl |koha-bugs@lists.koha-commun | |ity.org -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646 --- Comment #10 from Marcel de Rooy <m.de.rooy@rijksmuseum.nl> --- Question for end-users: Suppose that we just list the available barcodes passed to the template. Given that the item group issues are resolved elsewhere. What if that brings a huge number of barcodes? Perhaps from a serial? Note that this already could be the case for other columns too.. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
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