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Title : Koha-devel Digest, Vol 196, Issue 19
Category :
Description :
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Today's Topics:

1. Re: The vendor does not exist at serials/subscription-add.pl
(Indranil Das Gupta)
2. Re: The vendor does not exist at serials/subscription-add.pl
(Londhe Amar)
3. Re: The vendor does not exist at serials/subscription-add.pl
(Jonathan Druart)
4. Re: The vendor does not exist at serials/subscription-add.pl
(Londhe Amar)


----------------------------------------------------------------------

Message: 1
Date: Thu, 24 Mar 2022 13:38:13 +0530
From: Indranil Das Gupta <indradg@l2c2.co.in>
To: Londhe Amar <amar@ourlib.in>
Cc: Koha-devel <koha-devel@lists.koha-community.org>
Subject: Re: [Koha-devel] The vendor does not exist at
    serials/subscription-add.pl
Message-ID:
    <CAJ0y-Dcg12TJQ2537AEMFXLvsxG+0LnjBJ90ycTHXd9SgKohHw@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Hi,

The standard way to debug such errors in Koha are as follows

1) Completely clear browser cache and retry

2) If #1 does not work and error persists, check your browser console for
errors

3) If #2 does not show anything OR does not show anything that is relevant
to the error you are encountering, then tail the intranet-error.log and see
what is logged when the error occurs on the GUI. Typically, the log file
will show the actual Koha perl script or module which is throwing the error
along with the line number. Then one should open that file, go to that line
number and by reading the code figure out what is missing and cross check
against the data in the database.

thanks pretty much the basics of debugging Koha.

hope this helps
--
Indranil Das Gupta
L2C2 Technologies

Phone : +91-98300-20971
WWW : http://www.l2c2.co.in
Blog : http://blog.l2c2.co.in
IRC : indradg on irc://irc.freenode.net
Twitter : indradg


On Thu, 24 Mar 2022 at 13:29, Londhe Amar <amar@ourlib.in> wrote:

>
>
> Home › Serials › New subscription
> Unable to add new subscription in koha.
>
> vendor is available in koha,
> I am able to search for a vendor on the subscription edit form at
> serials/subscription-add.pl, but when i select vendor and biblio and
> click on next button it shows " The vendor does not exist " alert.
>
> I have upgraded koha version 19.11 to 20.11.06.
>
>
> Is there anything else I might want to examine that could be causing the
> problem?
>
>
> --
> Thanks and Regards,
> Londhe Amar
> Software developer_______________________________________________
> Koha-devel mailing list
> Koha-devel@lists.koha-community.org
> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
> website : https://www.koha-community.org/
> git : https://git.koha-community.org/
> bugs : https://bugs.koha-community.org/
>
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------------------------------

Message: 2
Date: Thu, 24 Mar 2022 13:51:05 +0530
From: Londhe Amar <amar@ourlib.in>
To: Indranil Das Gupta <indradg@l2c2.co.in>
Cc: Koha-devel <koha-devel@lists.koha-community.org>
Subject: Re: [Koha-devel] The vendor does not exist at
    serials/subscription-add.pl
Message-ID: <5af43ac3-b565-091c-9c9b-22181733e6f8@ourlib.in>
Content-Type: text/plain; charset="utf-8"; Format="flowed"

Hello,

Thanks for quick response.

I have tried all sorts of ways to identify the problem.

1) Tried to clear browser cache,

2) Tail log file: There is nothing in the log file.

3) The browser console is clean, no errors appear.


--
Thanks and Regards,
Londhe Amar
Software developer


On 24/03/22 1:38 pm, Indranil Das Gupta wrote:
> Hi,
>
> The standard way to debug such errors in Koha are as follows
>
> 1) Completely clear browser cache and retry
>
> 2) If #1 does not work and error persists, check your browser console
> for errors
>
> 3) If #2 does not show anything OR does not show anything that is
> relevant to the error you are encountering, then tail the
> intranet-error.log and see what is logged when the error occurs on the
> GUI. Typically, the log file will show the actual Koha perl script or
> module which is throwing the error along with the line number. Then
> one should open that file, go to that line number and by reading the
> code figure out what is missing and cross check against the data in
> the database.
>
> thanks pretty much the basics of debugging Koha.
>
> hope this helps
> --
> Indranil Das Gupta
> L2C2 Technologies
>
> Phone : +91-98300-20971
> WWW : http://www.l2c2.co.in
> Blog    : http://blog.l2c2.co.in
> IRC     : indradg on irc://irc.freenode.net <http://irc.freenode.net>
> Twitter : indradg
>
>
> On Thu, 24 Mar 2022 at 13:29, Londhe Amar <amar@ourlib.in> wrote:
>
>
>
> Home › Serials › New subscription
> Unable to add new subscription in koha.
>
> vendor is available in koha,
> I am able to search for a vendor on the subscription edit form at
> serials/subscription-add.pl <http://subscription-add.pl>, but when
> i select vendor and biblio and
> click on next button it shows " The vendor does not exist " alert.
>
> I have upgraded koha version 19.11 to 20.11.06.
>
>
> Is there anything else I might want to examine that could be
> causing the
> problem?
>
>
> --
> Thanks and Regards,
> Londhe Amar
> Software developer_______________________________________________
> Koha-devel mailing list
> Koha-devel@lists.koha-community.org
> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
> website : https://www.koha-community.org/
> git : https://git.koha-community.org/
> bugs : https://bugs.koha-community.org/
>
--
Thanks and Regards,
Londhe Amar
Software Developer
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------------------------------

Message: 3
Date: Thu, 24 Mar 2022 10:33:48 +0100
From: Jonathan Druart <jonathan.druart@bugs.koha-community.org>
To: Londhe Amar <amar@ourlib.in>
Cc: Indranil Das Gupta <indradg@l2c2.co.in>, Koha-devel
    <koha-devel@lists.koha-community.org>
Subject: Re: [Koha-devel] The vendor does not exist at
    serials/subscription-add.pl
Message-ID:
    <CAJzKNY4gm207idt3+48=CpF9==vWbGS70-VhdHX4aesOMycnJw@mail.gmail.com>
Content-Type: text/plain; charset="UTF-8"

Try /var/log/koha/$KOHA_INSTANCE/plack-error.log

Or, watch them all with /var/log/koha/$KOHA_INSTANCE/*.log

Le jeu. 24 mars 2022 à 09:21, Londhe Amar <amar@ourlib.in> a écrit :
>
> Hello,
>
> Thanks for quick response.
>
> I have tried all sorts of ways to identify the problem.
>
> 1) Tried to clear browser cache,
>
> 2) Tail log file: There is nothing in the log file.
>
> 3) The browser console is clean, no errors appear.
>
>
> --
> Thanks and Regards,
> Londhe Amar
> Software developer
>
>
> On 24/03/22 1:38 pm, Indranil Das Gupta wrote:
>
> Hi,
>
> The standard way to debug such errors in Koha are as follows
>
> 1) Completely clear browser cache and retry
>
> 2) If #1 does not work and error persists, check your browser console for errors
>
> 3) If #2 does not show anything OR does not show anything that is relevant to the error you are encountering, then tail the intranet-error.log and see what is logged when the error occurs on the GUI. Typically, the log file will show the actual Koha perl script or module which is throwing the error along with the line number. Then one should open that file, go to that line number and by reading the code figure out what is missing and cross check against the data in the database.
>
> thanks pretty much the basics of debugging Koha.
>
> hope this helps
> --
> Indranil Das Gupta
> L2C2 Technologies
>
> Phone : +91-98300-20971
> WWW : http://www.l2c2.co.in
> Blog : http://blog.l2c2.co.in
> IRC : indradg on irc://irc.freenode.net
> Twitter : indradg
>
>
> On Thu, 24 Mar 2022 at 13:29, Londhe Amar <amar@ourlib.in> wrote:
>>
>>
>>
>> Home › Serials › New subscription
>> Unable to add new subscription in koha.
>>
>> vendor is available in koha,
>> I am able to search for a vendor on the subscription edit form at
>> serials/subscription-add.pl, but when i select vendor and biblio and
>> click on next button it shows " The vendor does not exist " alert.
>>
>> I have upgraded koha version 19.11 to 20.11.06.
>>
>>
>> Is there anything else I might want to examine that could be causing the
>> problem?
>>
>>
>> --
>> Thanks and Regards,
>> Londhe Amar
>> Software developer_______________________________________________
>> Koha-devel mailing list
>> Koha-devel@lists.koha-community.org
>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>> website : https://www.koha-community.org/
>> git : https://git.koha-community.org/
>> bugs : https://bugs.koha-community.org/
>
> --
> Thanks and Regards,
> Londhe Amar
> Software Developer
>
> _______________________________________________
> Koha-devel mailing list
> Koha-devel@lists.koha-community.org
> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
> website : https://www.koha-community.org/
> git : https://git.koha-community.org/
> bugs : https://bugs.koha-community.org/


------------------------------

Message: 4
Date: Thu, 24 Mar 2022 15:21:20 +0530
From: Londhe Amar <amar@ourlib.in>
To: Jonathan Druart <jonathan.druart@bugs.koha-community.org>
Cc: Indranil Das Gupta <indradg@l2c2.co.in>, Koha-devel
    <koha-devel@lists.koha-community.org>
Subject: Re: [Koha-devel] The vendor does not exist at
    serials/subscription-add.pl
Message-ID: <293eb4cc-d8a7-1c8c-6012-425fbcaafae6@ourlib.in>
Content-Type: text/plain; charset=UTF-8; format=flowed

Hello,

I have checked all log files also checked apache2 error log but nothing
is important in log file.

is there any other way to solve this issue. Please help me to solve.

***We have installed koha through the command line standard installation
process by downloading the tar.gz file, so we cannot use the koha
command. ie. Koha-common.


On 24/03/22 3:03 pm, Jonathan Druart wrote:
> Try /var/log/koha/$KOHA_INSTANCE/plack-error.log
>
> Or, watch them all with /var/log/koha/$KOHA_INSTANCE/*.log
>
> Le jeu. 24 mars 2022 à 09:21, Londhe Amar <amar@ourlib.in> a écrit :
>> Hello,
>>
>> Thanks for quick response.
>>
>> I have tried all sorts of ways to identify the problem.
>>
>> 1) Tried to clear browser cache,
>>
>> 2) Tail log file: There is nothing in the log file.
>>
>> 3) The browser console is clean, no errors appear.
>>
>>
>> --
>> Thanks and Regards,
>> Londhe Amar
>> Software developer
>>
>>
>> On 24/03/22 1:38 pm, Indranil Das Gupta wrote:
>>
>> Hi,
>>
>> The standard way to debug such errors in Koha are as follows
>>
>> 1) Completely clear browser cache and retry
>>
>> 2) If #1 does not work and error persists, check your browser console for errors
>>
>> 3) If #2 does not show anything OR does not show anything that is relevant to the error you are encountering, then tail the intranet-error.log and see what is logged when the error occurs on the GUI. Typically, the log file will show the actual Koha perl script or module which is throwing the error along with the line number. Then one should open that file, go to that line number and by reading the code figure out what is missing and cross check against the data in the database.
>>
>> thanks pretty much the basics of debugging Koha.
>>
>> hope this helps
>> --
>> Indranil Das Gupta
>> L2C2 Technologies
>>
>> Phone : +91-98300-20971
>> WWW : http://www.l2c2.co.in
>> Blog : http://blog.l2c2.co.in
>> IRC : indradg on irc://irc.freenode.net
>> Twitter : indradg
>>
>>
>> On Thu, 24 Mar 2022 at 13:29, Londhe Amar <amar@ourlib.in> wrote:
>>>
>>>
>>> Home › Serials › New subscription
>>> Unable to add new subscription in koha.
>>>
>>> vendor is available in koha,
>>> I am able to search for a vendor on the subscription edit form at
>>> serials/subscription-add.pl, but when i select vendor and biblio and
>>> click on next button it shows " The vendor does not exist " alert.
>>>
>>> I have upgraded koha version 19.11 to 20.11.06.
>>>
>>>
>>> Is there anything else I might want to examine that could be causing the
>>> problem?
>>>
>>>
>>> --
>>> Thanks and Regards,
>>> Londhe Amar
>>> Software developer_______________________________________________
>>> Koha-devel mailing list
>>> Koha-devel@lists.koha-community.org
>>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>>> website : https://www.koha-community.org/
>>> git : https://git.koha-community.org/
>>> bugs : https://bugs.koha-community.org/
>> --
>> Thanks and Regards,
>> Londhe Amar
>> Software Developer
>>
>> _______________________________________________
>> Koha-devel mailing list
>> Koha-devel@lists.koha-community.org
>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>> website : https://www.koha-community.org/
>> git : https://git.koha-community.org/
>> bugs : https://bugs.koha-community.org/

--
Thanks and Regards,
Londhe Amar
Software Developer



------------------------------

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------------------------------

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