Not all libraries use the holds queue, so I don't believe that cronjob is enabled by default. The script you are looking for is holds/build_holds_queue.pl, you should add this script to /etc/cron.d/koha-common in a similar fashion to the lines in there. I would suggest you set it to run every 15 to 30 minutes.

Kyle

http://www.kylehall.info
ByWater Solutions ( http://bywatersolutions.com )
Meadville Public Library ( http://www.meadvillelibrary.org )
Crawford County Federated Library System ( http://www.ccfls.org )
Mill Run Technology Solutions ( http://millruntech.com )

On Thu, Oct 29, 2015 at 4:41 AM, akafortes <akafortes@gmail.com> wrote:
Hello everyone,
I have a problem with the Holds queue. If I request a hold on an item from
opac, I can see the hold status as pending, but when I go to the Staff
client in Circulation>Holds queue I'm always getting a "No items found"
result.
If I check in that item I get notified that there is a hold on this item. I
can also see the hold if I go to the profile of the patron that made the
hold, or from the display of that item I can see there is a hold on the item
as well.
I think I saw somewhere that I have to put in cron a script about the holds
queue, but since my setup of koha is done using the packages (3.20)
shouldn't that be already be configured?



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