A new request with request id 11726 has been created by koha-devel-request@lists.koha-community.org. Short info on the request is :

Title : Koha-devel Digest, Vol 196, Issue 21
Category :
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Today's Topics:

1. Re: The vendor does not exist at serials/subscription-add.pl
(Mason James)
2. Re: The vendor does not exist at serials/subscription-add.pl
(Londhe Amar)


----------------------------------------------------------------------

Message: 1
Date: Sat, 26 Mar 2022 16:19:27 +1300
From: Mason James <mtj@kohaaloha.com>
To: Londhe Amar <amar@ourlib.in>
Cc: Koha-devel <koha-devel@lists.koha-community.org>
Subject: Re: [Koha-devel] The vendor does not exist at
    serials/subscription-add.pl
Message-ID: <79124675-cf84-5eef-cfcb-8f70f0047b83@kohaaloha.com>
Content-Type: text/plain; charset=UTF-8; format=flowed

hi Londhe

 - what linux disttro and version are you using?

 - have you tried testing your database on a package-installed version of koha-20.11.06 ? - do you get the same error?

 - have you installed any perl modules from CPAN, that may be causing a problem? - if so, try deleting your CPAN modules


On 25/03/22 8:35 pm, Londhe Amar wrote:
> Hello ,
>
> Please help to resolve this issue.
>
> On 24/03/22 3:21 pm, Londhe Amar wrote:
>> Hello,
>>
>> I have checked all log files also checked apache2 error log but nothing is important in log file.
>>
>> is there any other way to solve this issue. Please help me to solve.
>>
>> ***We have installed koha through the command line standard installation process by downloading the tar.gz file, so we cannot use the koha command. ie. Koha-common.
>>
>>
>> On 24/03/22 3:03 pm, Jonathan Druart wrote:
>>> Try /var/log/koha/$KOHA_INSTANCE/plack-error.log
>>>
>>> Or, watch them all with /var/log/koha/$KOHA_INSTANCE/*.log
>>>
>>> Le jeu. 24 mars 2022 à 09:21, Londhe Amar <amar@ourlib.in> a écrit :
>>>> Hello,
>>>>
>>>> Thanks for quick response.
>>>>
>>>> I have tried all sorts of ways to identify the problem.
>>>>
>>>> 1) Tried to clear browser cache,
>>>>
>>>> 2) Tail log file: There is nothing in the log file.
>>>>
>>>> 3) The browser console is clean, no errors appear.
>>>>
>>>>
>>>> --
>>>> Thanks and Regards,
>>>> Londhe Amar
>>>> Software developer
>>>>
>>>>
>>>> On 24/03/22 1:38 pm, Indranil Das Gupta wrote:
>>>>
>>>> Hi,
>>>>
>>>> The standard way to debug such errors in Koha are as follows
>>>>
>>>> 1) Completely clear browser cache and retry
>>>>
>>>> 2) If #1 does not work and error persists, check your browser console for errors
>>>>
>>>> 3) If #2 does not show anything OR does not show anything that is relevant to the error you are encountering, then tail the intranet-error.log and see what is logged when the error occurs on the GUI. Typically, the log file will show the actual Koha perl script or module which is throwing the error along with the line number. Then one should open that file, go to that line number and by reading the code figure out what is missing and cross check against the data in the database.
>>>>
>>>> thanks pretty much the basics of debugging Koha.
>>>>
>>>> hope this helps
>>>> --
>>>> Indranil Das Gupta
>>>> L2C2 Technologies
>>>>
>>>> Phone : +91-98300-20971
>>>> WWW : http://www.l2c2.co.in
>>>> Blog    : http://blog.l2c2.co.in
>>>> IRC     : indradg on irc://irc.freenode.net
>>>> Twitter : indradg
>>>>
>>>>
>>>> On Thu, 24 Mar 2022 at 13:29, Londhe Amar <amar@ourlib.in> wrote:
>>>>>
>>>>>
>>>>> Home › Serials › New subscription
>>>>> Unable to add new subscription in koha.
>>>>>
>>>>> vendor is available in koha,
>>>>> I am able to search for a vendor on the subscription edit form at
>>>>> serials/subscription-add.pl, but when i select vendor and biblio and
>>>>> click on next button it shows " The vendor does not exist " alert.
>>>>>
>>>>> I have upgraded koha version 19.11 to 20.11.06.
>>>>>
>>>>>
>>>>> Is there anything else I might want to examine that could be causing the
>>>>> problem?
>>>>>
>>>>>
>>>>> --
>>>>> Thanks and Regards,
>>>>> Londhe Amar
>>>>> Software developer_______________________________________________
>>>>> Koha-devel mailing list
>>>>> Koha-devel@lists.koha-community.org
>>>>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>>>>> website : https://www.koha-community.org/
>>>>> git : https://git.koha-community.org/
>>>>> bugs : https://bugs.koha-community.org/
>>>> --
>>>> Thanks and Regards,
>>>> Londhe Amar
>>>> Software Developer
>>>>
>>>> _______________________________________________
>>>> Koha-devel mailing list
>>>> Koha-devel@lists.koha-community.org
>>>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>>>> website : https://www.koha-community.org/
>>>> git : https://git.koha-community.org/
>>>> bugs : https://bugs.koha-community.org/
>>



------------------------------

Message: 2
Date: Sat, 26 Mar 2022 12:09:13 +0530
From: Londhe Amar <amar@ourlib.in>
To: Mason James <mtj@kohaaloha.com>
Cc: Koha-devel <koha-devel@lists.koha-community.org>
Subject: Re: [Koha-devel] The vendor does not exist at
    serials/subscription-add.pl
Message-ID: <fbd0e0fc-acad-45bb-add1-11570ce09024@ourlib.in>
Content-Type: text/plain; charset="utf-8"; Format="flowed"

I have installed Koha versions 18.05.00, 19.11.00,  20.11.06
But for Koha version 20.11.06  this problem appears.

Server : Ubuntu 16.04.4 LTS

Too many koha's installed on the server, if I delete the CPAN modules
the other koha's do not work.

I have installed all the dependencies listed by the following command

root@server:~/koha-20.11.06# ./koha_perl_deps.pl -m -u

Total modules reported: 0

***Is there a problem with the server version?


--
Thanks and Regards,
Londhe Amar
(+91) 7304141015
Software developer


On 26/03/22 8:49 am, Mason James wrote:
> hi Londhe
>
>  - what linux disttro and version are you using?
>
>  - have you tried testing your database on a package-installed version
> of koha-20.11.06 ? - do you get the same error?
>
>  - have you installed any perl modules from CPAN, that may be causing
> a problem? - if so, try deleting your CPAN modules
>
>
> On 25/03/22 8:35 pm, Londhe Amar wrote:
>> Hello ,
>>
>> Please help to resolve this issue.
>>
>> On 24/03/22 3:21 pm, Londhe Amar wrote:
>>> Hello,
>>>
>>> I have checked all log files also checked apache2 error log but
>>> nothing is important in log file.
>>>
>>> is there any other way to solve this issue. Please help me to solve.
>>>
>>> ***We have installed koha through the command line standard
>>> installation process by downloading the tar.gz file, so we cannot
>>> use the koha command. ie. Koha-common.
>>>
>>>
>>> On 24/03/22 3:03 pm, Jonathan Druart wrote:
>>>> Try /var/log/koha/$KOHA_INSTANCE/plack-error.log
>>>>
>>>> Or, watch them all with /var/log/koha/$KOHA_INSTANCE/*.log
>>>>
>>>> Le jeu. 24 mars 2022 à 09:21, Londhe Amar <amar@ourlib.in> a écrit :
>>>>> Hello,
>>>>>
>>>>> Thanks for quick response.
>>>>>
>>>>> I have tried all sorts of ways to identify the problem.
>>>>>
>>>>> 1) Tried to clear browser cache,
>>>>>
>>>>> 2) Tail log file: There is nothing in the log file.
>>>>>
>>>>> 3) The browser console is clean, no errors appear.
>>>>>
>>>>>
>>>>> --
>>>>> Thanks and Regards,
>>>>> Londhe Amar
>>>>> Software developer
>>>>>
>>>>>
>>>>> On 24/03/22 1:38 pm, Indranil Das Gupta wrote:
>>>>>
>>>>> Hi,
>>>>>
>>>>> The standard way to debug such errors in Koha are as follows
>>>>>
>>>>> 1) Completely clear browser cache and retry
>>>>>
>>>>> 2) If #1 does not work and error persists, check your browser
>>>>> console for errors
>>>>>
>>>>> 3) If #2 does not show anything OR does not show anything that is
>>>>> relevant to the error you are encountering, then tail the
>>>>> intranet-error.log and see what is logged when the error occurs on
>>>>> the GUI. Typically, the log file will show the actual Koha perl
>>>>> script or module which is throwing the error along with the line
>>>>> number. Then one should open that file, go to that line number and
>>>>> by reading the code figure out what is missing and cross check
>>>>> against the data in the database.
>>>>>
>>>>> thanks pretty much the basics of debugging Koha.
>>>>>
>>>>> hope this helps
>>>>> --
>>>>> Indranil Das Gupta
>>>>> L2C2 Technologies
>>>>>
>>>>> Phone : +91-98300-20971
>>>>> WWW : http://www.l2c2.co.in
>>>>> Blog    : http://blog.l2c2.co.in
>>>>> IRC     : indradg on irc://irc.freenode.net
>>>>> Twitter : indradg
>>>>>
>>>>>
>>>>> On Thu, 24 Mar 2022 at 13:29, Londhe Amar <amar@ourlib.in> wrote:
>>>>>>
>>>>>>
>>>>>> Home › Serials › New subscription
>>>>>> Unable to add new subscription in koha.
>>>>>>
>>>>>> vendor is available in koha,
>>>>>> I am able to search for a vendor on the subscription edit form at
>>>>>> serials/subscription-add.pl, but when i select vendor and biblio and
>>>>>> click on next button it shows " The vendor does not exist " alert.
>>>>>>
>>>>>> I have upgraded koha version 19.11 to 20.11.06.
>>>>>>
>>>>>>
>>>>>> Is there anything else I might want to examine that could be
>>>>>> causing the
>>>>>> problem?
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Thanks and Regards,
>>>>>> Londhe Amar
>>>>>> Software developer_______________________________________________
>>>>>> Koha-devel mailing list
>>>>>> Koha-devel@lists.koha-community.org
>>>>>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>>>>>> website : https://www.koha-community.org/
>>>>>> git : https://git.koha-community.org/
>>>>>> bugs : https://bugs.koha-community.org/
>>>>> --
>>>>> Thanks and Regards,
>>>>> Londhe Amar
>>>>> Software Developer
>>>>>
>>>>> _______________________________________________
>>>>> Koha-devel mailing list
>>>>> Koha-devel@lists.koha-community.org
>>>>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>>>>> website : https://www.koha-community.org/
>>>>> git : https://git.koha-community.org/
>>>>> bugs : https://bugs.koha-community.org/
>>>
>
--
Thanks and Regards,
Londhe Amar
Software Developer
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------------------------------

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