Hi,

The standard way to debug such errors in Koha are as follows

1) Completely clear browser cache and retry

2) If #1 does not work and error persists, check your browser console for errors

3) If #2 does not show anything OR does not show anything that is relevant to the error you are encountering, then tail the intranet-error.log and see what is logged when the error occurs on the GUI. Typically, the log file will show the actual Koha perl script or module which is throwing the error along with the line number. Then one should open that file, go to that line number and by reading the code figure out what is missing and cross check against the data in the database.

thanks pretty much the basics of debugging Koha.

hope this helps
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Indranil Das Gupta
L2C2 Technologies

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On Thu, 24 Mar 2022 at 13:29, Londhe Amar <amar@ourlib.in> wrote:


Home › Serials › New subscription
Unable to add new subscription in koha.

vendor is available in koha,
I am able to search for a vendor on the subscription edit form at
serials/subscription-add.pl, but when i select vendor and biblio and
click on next button it shows " The vendor does not exist " alert.

I have upgraded koha version 19.11 to 20.11.06.


Is there anything else I might want to examine that could be causing the
problem?


--
Thanks and Regards,
Londhe Amar
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