On Wed, Oct 29, 2008 at 8:41 AM, Owen Leonard
<oleonard@myacpl.org> wrote:
> I know our patrons are confused by "available". We've had more then one
> patron come in to pick up an item that the OPAC said was available only to
> discover that the book was on the hold shelf for another patron an they
> could not take it out. How about something like "not currently on shelf".
Susan, do you suggest "not currently on shelf" because you don't want
to show that the item is on hold? We used "not on shelf" at one time
and found that it too was confusing for patrons, being so ambiguous.