[Koha-bugs] [Bug 1569] New: Claims states no letter defined although letter exists

[bugzilla-daemon at pippin.metavore.com]

http://bugs.koha.org/cgi-bin/bugzilla/show_bug.cgi?id=1569

           Summary: Claims states no letter defined although letter exists
           Product: Koha
           Version: HEAD
          Platform: Macintosh
               URL: http://yourkoha///cgi-bin/koha/serials/claims.pl
        OS/Version: All
            Status: NEW
          Severity: major
          Priority: P3
         Component: Notices
        AssignedTo: henridamien at koha-fr.org
        ReportedBy: russel.garlick at liblime.com
         QAContact: koha-bugs at nongnu.org


Hi HDL, 

I think this one might be more a training issue, but not sure. Might need you
to explain how this works. 

I have set up a subscription and marked several issues as "missing". I can see
these under claims when I go in via the web page - all good. 

I have also attempted to setup a claims notice so that I can email the supplier
directly. 

When I setup the notice, I choose the "Serials" module from the drop down. I
gave it the code - "SerClaim" and title "Serials Claims"

I then populated the subject line and body content with some misc fields. 

However when I go back to the Serials Claims page - I get a message - "No
Letter defined. Please Define One."

Does something else need to be setup to make the connection between Claims and
Notices so my Claims notice shows up?

Cheers
Russel




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